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Limousine Service reviews in Indianapolis

Real People ~ Real Reviews ~ Real Results

  • We were in need of a Party Bus on short notice (2 weeks before Bachelorette Party). Provider name locked. was able to get us scheduled in between 2 wedding parties that night.
    Provider name locked. sent me a text early in the day to tell me he would be our driver that night. We had to change our pickup location, which he was fine with. He showed up 15 minutes early and patiently waited for us. We had some out of town people that got stuck in traffic, so we were running late. He was polite and never seemed bothered by our ever-changing schedule. Our dinner took longer than expected, but he never showed concern. I sent him a text when we were paying our checks and he was waiting for us at the front door of the restaurant when we were done. We completely changed our minds about our after-dinner entertainment and he gave us suggestions on what we could do and where we could go.
    Provider name locked. was friendly and hopefully wasn't bothered by our sense of humor. This was a great experience for all of us. My cousin (the Bride) definitely loved the Party Bus!! If I ever need a Party Bus again, I will use Provider name locked. .
    - Tracie R.
  • The Limo was late but the driver gave extra time at the end to make up for that... no problem.

    The car was not properly cleaned, one of the ladies in the party found sticky stuff on the seat when her hair stuck to it.

    There was no bottled water in the car.  There were no party glasses. (Good companies provide these!)

    At one point, there was need to call the dispatcher to have the car pick up the group at a place where they had requested to be let out for a short period of time.  The dispatcher was rude.

    Toward the end of the ride, one of the ladies had a stomach problem and a small mess was made on the floor mat in the car... the ladies had the driver stop at a store and where they purchased cleaning products to take care of the issue.

    The company tells people that there may be additional charges if someone "throws up" in the car.... they Provider name locked. they would let us know.  Well, that was Saturday and this is Thursday.  The company never called and the lady who made the reservation had been charged $500!  Now, I personally, have driven limousines for 8 years.  The companies for which I worked had cleaning fees of $200-$250 for this type of issue, but we RARELY charged it unless the mess was really bad.  I cleaned up these situations several times but only on one or two occasions was it serious enough to charge extra!  '

    So when I called to discuss this with the owner, he hung up on me. I hope I don't have to take legal action do get this right!

    Incidentally, this company doesn't put their name on the Pink Hummer.  It has no active website.  It has several very negative reviews on Yellow Pages.  I only found the actual name of the company when I called their number. 

    Having been in the executive car and limousine service myself, I don't see how these people have been in business this long!

    - RICHARD D.
  • Company was on time and accurate in their description of the vehicle (limo bus).  It was a very clean and impressively decorated vehicle.  The amenities of the bus were elegant & functional.  Snacks & beverages were provided for the trip and the driver (Provider name locked. ) was very safe & courteous.  The bus seated us comfortably and had the option of stereo/cd/usb music or also had a flat screen tv with satellite dish.  The dish signal & picture was amazing and uninterrupted.  The bus rode surprisingly well for a vehicle that big & at times you forgot you were actually not in a car.  Several of our employees have used Provider name locked. since this trip and have had only good things to report.

    - Sheri D.
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Limo Services in Indianapolis

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