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Hospital Care reviews in Indianapolis

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  • I am so glad I chose Provider name locked. . Provider name locked. /Provider name locked. . Franciscan Hospital emergency room.  I was met at the door by a kind staff who offered me a wheelchair.  She waited in line with me and pushed my wheelchair up to the admitting area.  Such a pleasant person.  I didn't have to give a lot of information, since I've seen doctors from the Provider name locked. . Provider name locked. network in the past.
    I was rolled into the waiting area until I could be seen by a doctor.  Now, I must admit, there were a lot of patients.  However, everything seemed to be quite organized.  My blood pressure was taken when I was taken to one waiting area.  Good to know. 
    All in all, I believe I was checked out very thoroughly at this hospital.  I was given an X-Provider name locked. and a ultrasound to see if I had a blood clot.  I would have been given a pain shot; however, those aren't given to individuals who drive themselves to the ER.  Again, I appreciated their use of caution.  An on-call doctor carefully explained the results of the tests.  He appeared to be a very kind, thoughtful person.  He gave me some paperwork which included the name of a specialist.  That info is very helpful, especially to someone who hasn't resided in the city very long.
    One suggestion: more waiting rooms or larger waiting rooms.  While I was waiting for test results, I ended up in a room with a mother and son, who were engaged in conversation.  If there was a curtain to seperate us, that would have been fine.  I just wanted the patient (the son) to have his privacy.  This is not a complaint...the hospital was very busy and handled it well.
    - Rita O.
  • A car hit me while I was on my bike. I was at St. Provider name locked. and they sent me to the Rehabilitation Hospital of Indiana. Overall, they did a good job with me. My brain wasn't ready to work, though. I would use them again in the future. I was such a difficult patient that they probably threw a party, once they knew were done with me.
    - Paul M.
  • My surgery went well, which is probably the main area of concern when you have a broken hand. I have nothing but good things to say about my doctor, Provider name locked. Peck of the Indiana Hand to Shoulder Center (see my A review), but a few things about my experience weren't amazing. The bedside manner of the nurses was inconsistent. Some were excellent, others were kind of brusque. One I had before surgery that asked me health questions made me feel uncomfortable. I remember about coming to after surgery and hearing two nurses have a negative-sounding conversation, which disturbed me when I was feeling my worst. Granted, I was coming out of the fog of anesthesia, but it gave me an unpleasant feeling. Someone was also chastising the patient next to me for trying to take off her own clothes (I guess it wasn't their fault the patient was trying to take off her clothes, but it made me feel like I was in a Provider name locked. bin). I felt like I had to beg for ice chips. It felt surreal and yucky. But, to be fair, I did not have my full faculties.
    My other area of negative commentary is billing. I began paying my bills immediately (though it was not possible to pay all at once). I emailed the address printed on the bills to see about getting on a payment plan. I didn't receive any response by email, but finally received a call after I sent a second email (after receiving more bills demanding I pay the full amount immediately). The person who called me back seemed miffed that I had said in my second email that I didn't receive a response after my first one and claimed she had left me a message. I don't know. Maybe it was my mistake, but it seemed unfriendly. She couldn't put me on a payment plan for a reasonable amount of money (considering I had other bills from other providers related to the same injury) so had to refer me to their outside billing agency. It's interest-free, but I was disappointed in having to be referred out to a third-party vendor after so little time and, honestly, over not a huge amount of money. I know providers have to write off a lot of debt and I was making a good faith effort to pay my bills and they just seemed kind of salty about it. Seriously, who can just write a check for $1,000 in one month? Give me a break. 
    This is not cheap medical care. I knew the experience was going to run up my full deductible for the year so I didn't parse the particulars. But I had TWO anesthesiologists (one who just numbed my arm, the other for general) and the costs even just for sitting in the recovery bay, waiting for the anesthesia to wear off, were: WOW. 
    What I liked: the front desk staff, some of the nurses, my anesthesiologist who gave me book recommendations, my surgeon, the fact that my hand is now healed. If your doctor does surgery here, you really have no choice in the matter. Just be prepared for the billing stuff.
    - EMILY U.
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Hospitals in Indianapolis

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