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Indianapolis Home Improvement Store Articles

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Angie's List In The Press

Indianapolis Lumber Stores Reviews

A
"Excellent service. D.
Indianapolis Lumber Stores Provider Name Locked
is very knowledgeable on all types of insulation. Answered all suggestions. Was prompt and had a professional staff. Took 2-2:30 hrs. Cleaned up afterward. Would hire again.

"
A
". Fine. Card was received as promised today. I did receive several emails from Angie's List asking for feedback before we had received the ordered gift card, so I was beginning to wonder whether there was an issue that
Indianapolis Lumber Stores Provider Name Locked
was checking on. However, more than likely the emails asking for responses are automated and perhaps a little out of sync, since this card was received within the timeframe advertised. It's a great value - I would definitely take advantage of such an offer again. I will use this card toward the purchase of furnace filters that can be ordered through
Indianapolis Lumber Stores Provider Name Locked
and shipped to our out-of-state relative, who does not have a
Indianapolis Lumber Stores Provider Name Locked
nearby.
Thanks!
Indianapolis Lumber Stores Provider Name Locked

"
A
"Water heater was leaking. Went to
Indianapolis Lumber Stores Provider Name Locked
and talked to sales person.
He went through a variety of water heaters and explained the cost to benefits ratio.
I decided on the one I purchased. Best value for the money.
They installed it the same day.
Took the old one away.
"
F
"We certainly will not be returning to this
Indianapolis Lumber Stores Provider Name Locked
! What a miserable experience! We walked in the door and immediately wanted to sign up to get a
Indianapolis Lumber Stores Provider Name Locked
credit card so we could get the 5% off. We were sent to the wrong counter by the guy standing at the door. Luckily, they still went ahead and signed us up. Then we went to pick out all our items and put them on Pick Up Later. They didn't have a scanner for us to use, so we tried using their mobile app, but couldn't get it to work and nobody in the store knew how to help us with it. So all item numbers had to written down by hand on a sheet of paper (which was several items, since we were gutting our bathroom down to the studs). We had to hunt down someone to help us keep track of all this (got bounced around before finally settling on someone from the plumbing department). He followed us around and wrote down all the item numbers. We picked out a specific shower set and matching faucet. Even though the shower set was still on display, they couldn't figure out why they didn't have it in stock. They directed us to a different location that supposedly had 2 in stock. We drove all the way down there just to be informed that it had been recalled and we couldn't buy it. Why didn't they know this at the first store?! Then, when it came time for our contractor to pick up our tub, they had a right hand tub ready for him, even though we had specified (and double checked) that we needed a left hand. They didn't have a left hand in stock and so sent our contractor on ANOTHER wild goose chase to find the tub at a different location, wasting even more time (our contractor is being paid a flat labor rate for completion of the job, so I know he would not dilly
Indianapolis Lumber Stores Provider Name Locked
, as to him, time is money). Our contractor is there again today trying to pick up the rest of our items, and still hasn't returned...I'm leery that there is likely another SNAFU.
We will not be returning when it comes time to remodel our kitchen, that's for sure. And now we're stuck with a credit card we won't ever use again.
"
A
"Outstanding mom-n-pop hardware and paint purveyor in downtown Indy. Why drive out to Lowe's or the Home Despot when you can get excellent customer service right in the heart of the city? I've bought supplies for three painting projects at this store, had keys cut and consulted with them for other hardware needs, including drain clogs, spackling and sanding issues and the like. Their employees are friendly and knowledgeable, and I find their prices to be in line with other home improvement stores. They offer free popcorn in the paint section! So seriously: just patronize
Indianapolis Lumber Stores Provider Name Locked
. It's a great store.
"
A
"The product was great. They were very helpful and knowledgeable. Everything got order properly and we were satisfied with their services. They went above and beyond to get the supplies out to us."
F
"We were told that the display would not be disassembled until 7/26/2010. We received a call from
Indianapolis Lumber Stores Provider Name Locked
, the salesman, on 7/25/2010, stating they were running at least a week behind on disassembling the display. This was okay because we were working on other projects on the home. In late August,
Indianapolis Lumber Stores Provider Name Locked
called to let us know that the display was disassembled and shrink-wrapped with our name and SOLD and ready for pickup in warehouse bend "E". We told him we would pick up the cabinets later in the year due to some unforeseen turn of events. We called several times in November and December of 2010 trying to talk with
Indianapolis Lumber Stores Provider Name Locked
. Each time we were told he was not available. We tried to explain the situation to other salespeople, but they said they didn't know anything about the cabinets and that we needed to talk with
Indianapolis Lumber Stores Provider Name Locked
. Finally on 12/17/2010 we called and again were informed
Indianapolis Lumber Stores Provider Name Locked
was not available. We were put in touch with
Indianapolis Lumber Stores Provider Name Locked
. We explained our situation to
Indianapolis Lumber Stores Provider Name Locked
, and stated we had already paid $695.50 for the cabinets that should be on hold for us.
Indianapolis Lumber Stores Provider Name Locked
informed us that he was in charge and has been in charge for the last few months as
Indianapolis Lumber Stores Provider Name Locked
had been out due to an ill spouse. We asked again about the cabinets, and
Indianapolis Lumber Stores Provider Name Locked
informed us that he had been trying to contact us for weeks, (however we did not receive any calls or notices).
Indianapolis Lumber Stores Provider Name Locked
claimed there must have been a bad phone number on the invoice. We asked
Indianapolis Lumber Stores Provider Name Locked
why he didn't send us a letter or email notice, since he could not reach us by phone. His response was, "We are not a storage warehouse." He went on to say that another customer had been eying the cabinets for several weeks and since he could not get in contact with us he sold our cabinets to this customer back in September. We then spoke with
Indianapolis Lumber Stores Provider Name Locked
's manager,
Indianapolis Lumber Stores Provider Name Locked
.
Indianapolis Lumber Stores Provider Name Locked
stated that he was with
Indianapolis Lumber Stores Provider Name Locked
each time her tried to contact us and restated that they "are not a storage warehouse". That evening we went to the store to speak with
Indianapolis Lumber Stores Provider Name Locked
in person. He acknowledged that he was the one who spoke with us on the phone earlier. We asked him how he could sell something that was marked with a name and a sold sign. His response again was, "We are not a storage warehouse". We told him since the cabinets were paid for we wanted a cash refund of $695.50. At that time another
Indianapolis Lumber Stores Provider Name Locked
interceded and said "you have to get that money credited back to the account that you paid with". We wrote to Menards headquarters with our complaint regarding the issue of the cabinets and the rude attitude of the employees in handling this matter. All we received back was a letter from Menards stating that they were sorry they did not meet our service expectations. They also stated merchandise needed to be picked up in a reasonable amount of time or it is deemed abandoned and can be liquidated. (Is less than 30 days from the time the cabinets were ready to the time they were sold reasonable?) They also stated they cannot offer replacement cabinets. We would like to get a replacement set of cabinets at the same negotiated price of $650. We feel that Menards handled this issue unprofessionally and we will not be using them for any future home projects or needs.
"
A
"Realizing that the work would be done by
Indianapolis Lumber Stores Provider Name Locked
approved contractors, I did ask a lot of questions of the contractor when he came to measure the windows for an estimate. I felt that he was knowledgeable and gave me some valuable information that helped us decide to go with a particular model of window. We were required to pay for the estimate which was then refunded when we accepted the job. I specifically requested the man who had done the estimate and he came with another contractor and spent all day working on our home. The aluminum windows were original to the house and the house had also had some settling of the foundation. Even though the foundation had been repaired, the job still proved challenging especially on the front double window. The men said it was one of the most difficult houses they had done, yet they were jovial and persistant and had equipment on site to be able to individualize the framing. We were so glad we had not chosen to do the work ourselves! The windows that were installed were nearly identical to windows we had had in our other house but that we purchased through a very high end company in our naive younger days.This job through
Indianapolis Lumber Stores Provider Name Locked
proved so much more reasonably priced comparatively and beat another estimate we had gotten by half. On the advice I received from the contractor I also think that I got a much better window than the other two places I had investigated. Although the men on this job were more working class than with the other job on our other house, I felt they were more skilled. By doing our homework, asking questions, and looking for specials at
Indianapolis Lumber Stores Provider Name Locked
, it turned out to be a very successful experience for us. We have had several very good experiences with this particular
Indianapolis Lumber Stores Provider Name Locked
in finding people who are really knowledgeable about their assigned areas and we have used this same store for appliances, insulation, grouting, and kitchen cabinets.
"
A
"It was very smooth. We purchased the refrigerator we picked out in 15 mins. We scheduled our delivery and the delivery guys were there when they said they would be. I looked at a convection oven and the gentleman called me back after I got home. Impressive since I was not looking for a call back"
C
"I purchased a heater from them for my bedroom and it didn't turn on. I returned it to him and I wanted an in-store credit. He told me that he can't give the credit but he can replace the heater. The one he replaced it with had the packaging all torn up and had been taped together and it was the last one he had. When I got it home I couldn't get it to turn on either."

All Lumber Stores in Indianapolis, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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84 LUMBER CO

352 S COUNTY ROAD 300 E
Danville, IN

84 LUMBER CO

484 E WORTHSVILLE RD
Greenwood, IN

84 LUMBER CO

585 COMMERCIAL BLVD
Martinsville, IN

84 LUMBER CO

9084 CORPORATION DR
Indianapolis, IN

84 LUMBER CO

201 W WALMART DR
New Castle, IN

A H FURNICO INC

6425 English Ave Ste 1A
Indianapolis, IN

ACE HARDWARE

6530 FRANKENBERGER DR
Indianapolis, IN

ACE HARDWARE

731 S RANGE LINE RD
Carmel, IN

ACE HARDWARE

1800 E MAIN ST
Plainfield, IN

ACE HARDWARE

441 S Memorial Dr
New Castle, IN

Ace Hardware West Washington

5331 W Washington St
Indianapolis, IN

ADAMS & MARSHALL HOMES INC

6893 WILLOW POND DR
Noblesville, IN

ADVANCED MOBILE MIX

10412 ALLISONVILLE RD
Fishers, IN

AETNA PLYWOOD

6350 BROOKVILLE RD
Indianapolis, IN

Akard True Value Hardware & Just Ask Rentals

25 Boone Village
Zionsville, IN

AL'S Handyman Service

5441 Montavia LN
Indianapolis, In

ALL-PHASE ELECTRIC SUPPLY CO

231 VOLMER ST
Columbus, IN

ALLIED BUILDING PRODUCTS CORP

3120 N SHADELAND AVE
Indianapolis, IN

ALSIDE SUPPLY CTR

6737 E 30TH ST
Indianapolis, IN

ALUMINUM SUPPLY CO INC

14359 MEYERS RD
Detroit, MI