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House Painting reviews in Indianapolis

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  • I am impressed (again) by Provider name locked. and his crew's professionalism, punctuality, work ethic, and quality of work.  They take the time to do it right yet they are willing to put the time in to get the job done in a timely manner.  

    - Suzanne G.
  • Provider name locked. was a pleasure to work with. He responded quickly to the initial quote for services and throughout the entire process. They sprayed the aluminum siding and brush painted the shutters and doors. It looks really slick. I will definitely use them again for future paint projects. They even painted 2 additional storm doors at no extra cost! 
    - marc A.
  • Called Provider name locked. for estimate because a neighbor had used and was satisfied. 
    Alltus Provider name locked. came out and gave us a bid on 09/15/2015 which included preparation, replacing some rotting and/or cracked trim boards and two coats of paint.  I asked if they had their own painters or used other painters and Alltus said they used contract painters; that was a red flag that unfortunately I ignored when he assured me that they only used quality painters. With Alltus assurances of quality work and not having to pay anything up front I went forward with Provider name locked. .
    The work began in late September and the only prep work was a quick power wash that was incomplete in that the siding and trim inside the screened porch was skipped, and it was obviously very dusty and dirty.  Only when told not to paint in the porch until it had been washed did they start up the power washer again and do it.  After the power wash no other prep was done, the loose and peeling paint left on the house was just painted over.  My wife and I were pretty good at keeping an eye on them and are sure that there was never a paint scraper or sandpaper used.  One of the contract statements: "HAND SCRAPE loose paint, light sand bare areas as needed for adhesion" obviously was not done. Another, "CAULK wood joints, gaps" was hap-hazard at best with many gaps missed and some of the caulking painted over too soon leading to cracks in the new paint as the paint and caulking dried.  Another contract statement "Remove downspouts (non-riveted) to paint behind" also was not done; I guess since we were using the same color as before they figured they needn't satisfy that part of the contract.  The best of all the contract misses was "Apply 2 COATS of Provider name locked. Super Paint (25 year paint);  my wife called while I was shopping that the painter told her he was going to put on two coats that afternoon and then would be done.  I hurried home to watch knowing that there was not enough time to do two coats and watched as he went around the house with sprayer in one hand and small roller in the other which is a proper way to put on a coat of spray paint and he was done around 6pm so assumed that my wife had misunderstood him as there was a language problem.  The next day it rained and no one showed but when painter came the day after and was doing trim I asked about putting on the 2nd coat and he said he had already put on two coats, and of course, he and I disagreed.  I called Alltus Provider name locked. , and Alltus said that two coats had been applied since he had the sprayer in one hand and the roller in the other hand. 
        [[ I should stop here and explain that either Alltus knows nothing about painting or he was flat out trying to mislead me.  I grew up in a painting family; my father was a painter and then owned a paint store for over 20 years so I know something about painting.  I basically have done all my own painting and painted for others and never hired a painter until I was over 60 years of age.]] 
    Provider name locked. from Provider name locked. who was supposedly managing  the job showed up for the first time after I had talked to Alltus and he had a different definition of two coats to try on me that might have worked if I hadn't watched the painter carefully after he told my wife he was going to do two coats in one afternoon.  Provider name locked. said the painter sprayed in sections and with the fast drying acrylic paint would then go back over the first section after it was dry before moving the ladders to the next spot.  That didn't work with me either since I had spent the afternoon watching the painting  he also said that he could look at the paint Provider name locked. and see that it had two coats.  Being knowledgeable with painting myself, I know that only is true when painting a previously unpainted surface.  Also before Provider name locked. arrived, I had contacted both the local Provider name locked. store via phone and the Provider name locked. corporate tech via email and was well aware of what they considered two coats and it didn't include either of the Provider name locked. definitions.  Provider name locked. spent some time talking to the painter and then told me that another coat would be applied.  We also did a walk around to observe the spots where peeling paint was painted over and areas that should have been caulked weren't.  The painters did put on another coat and redo some of the areas that needed to be scraped and redone but this time painted over most of the new caulk too soon and the paint split as the caulk dried.  After that the painters were not seen again and Provider name locked. did the final touchups, cleaning paint and caulk off my freshly stained deck and cleaning windows that had paint sprayed on them.
    - Ronald M.
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