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Chimney & Fireplace reviews in Indianapolis

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  • Excellent. We scheduled the work just two days after I called. Elliot arrived as scheduled and quickly got started. He showed us the crack in the panel and cut a new panel to replace it. He installed the new panel quickly and reassembled the gas logs. We are very pleased with Elliot's work and will recommend him.
    - CHARLES T.
  • We had our chimney rebuilt by a not so great company and after they were done told us we had to get it flashed by someone else. Called Roof Masters. Shane was prompt, arriving on time for appointment. Tried to get our problem taken care of the same day he was here. His employee arrived at 8AM sharpe the next day. We had to leave for an appointment, arrived home 2 hours later and the job was complete. Shane came today to check what we thought might be a leak. He arrived on time and helped us determine that everything was ok. So nice to be able to trust in a company. Everyone is very professional and HIGHLY recommend them to everyone.
    - JEAN B.
  • Excellent. John called saying he was on his way and arrived as scheduled. He wore shoe covers in the house and spread a large cloth in front of the fire place. He inspected and cleaned both the fire box and chimney and cleaned the gas logs. John made sure no soot or mess got on the floor. I was impressed with his cleanliness. Very professional and it was obvious that he is an expert at his job.
    - CHARLES T.
  • C&A did a excellent job, they were cheaper than the other estimates I got. However I had no issues at all. I even got a stainless steel chase installed for the price most were charging for galvanized metal one's. I went with the stainless due to the fact it will last forever. C&A clean up nicely. There were prompt, and professional. I would recommend them. Tim Anderson the owner was very honest and professional. Thanks C&A. It seems its hard to find good help these days, No problem with C&A.
    - David Z.
  • Excellent Communication actually the best of any contractor I have used in 38 years of home ownership. Proactively communicated timeline and reviewed with me each day the plan for the day, set the expectation, and delivered. The fireplace installed was an upgrade to existing and an upgrade to that quoted by a much more expensive competitor. The crew demonstrated good teamwork, showed respect for my home and worked cleanly and efficiently. Gary Smalling was easy to work with and very clear about what he could and could not do. It was really a pleasure and made an expensive fireplace replacement less stressful.
    - Robert D.
  • The David Hazen Group has done a variety of work for us: roof repair, flashing, siding, gutter cleaning, painting, and most recently a new chimney cap. They've always done great work, are easy to work with, and are honest about what needs repair and what doesn't.
    - Erika M.
  • The inspection went fine, but a problem was found and that's where the trouble began. I asked for an estimate to perform the repairs and got a daily runaround and no estimate. Finally i began calling twice a day so eli stokes sent me an estimate that basically stated new wood burning fireplace, $20k. No details at all. I called another well regarded company and got a new fireplace, chimney, chimney cap and vent cap for $8k. The eli stokes service techs are great, the office stinks.
    - Robert D.
  • The guys were great to work with, and incredibly attentive. I had several conversations with Chris in advance of the project, and he was great at listening and correcting issues as they came up. Domick and Leo came back to finish some things up, and were incredibly professional. I would recommend them. It was expensive, but worth it.
    - Laura T.
  • Deceitful. On 20 June I paid $99 for an assessment for a chimney rebuild, and Warren came to my property and provided me a reasonable quote ($3750). After comparing other bids, I called Warren on 3 July and scheduled the work to start on 30 July. The $99 would be credited towards the job. On 26 July Dennis called me and said Warren had erred, and the job would cost $5091 (a 35% increase). When I asked to meet, discuss and negotiate, he refused. Take it or leave it. I received a revised job quote via email reflecting the $1341 increase, and they had back dated it to 3 July. I visited the office on 27 July to discuss the situation, but the admin, Leeann, would only agree to refund me the $99. She sent a “credit memo” via email, but it has not posted to my credit card and, frankly, I will be surprised if it does. Don’t waste your time with this dishonest organization. They’re not worth the risk.
    - Jeffrey T.
  • Called for cleaning and young man showed up, and because it didn't need much cleaning, did the job in less than one hour. However, he could not give me a quote on the exterior chimney work. He said he would ask the owner to get back with me. But apparently the owner never bothered. Even after I called him later to ask about his schedule. (The receptionist said they had misplaced my file.) And so it goes. So, as a total no-show, Ely Stokes gets a big fat "F" from this customer.
    - John A.
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Chimney And Fireplace Contractors in Indianapolis

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