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Auto Shop reviews in Indianapolis

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  • I had an appoint on 11-10-15 @8 am. Two hours latter. I got a call from the shops owner. He told me I needed a complete break service including front and rear rotors, front and back break pads. In his showroom has NAPA 3 choice of break pads. High, middle, and low level. He never spoke of my break pad options Then he told me I need a decision right now what I wanted to do while we were on the phone. I told him that did not have that kind of money. I told him to give 30 minutes to think about it. I told him that I have another estimate with a repair place. I told him that it was $335.00 for the rears and they are reputable business. He said to me " I got 35 years in the car repair. You can take it to someone who have little experience. Well I can put your car on the lot."
    I normally Provider name locked. with business has low overhead. He has to pay for TV's in his showroom. He has to really high markup on his prices. ie parts. Plus, his labor is $80.10 an hour. His rotors are $12.00 each higher than a NAPA store. His cermanic break pads are $47.00 higher each pad. I could of pick them up at NAPA. Bring it to him & save some money. The point to this that he could have offered the low end break pads & rotors. He didn't. I kept the estimate.
    I went back to the repair place that gave an original estimate. They gave me a "bare bones" brakes are decent. The whole point is that you need to understand the consumer needs and their pocketbook. Just because you are #1 on Angies' list. Does not meen you have corner of the Provider name locked. .
    - LARRY B.
  • They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
    - DAVID & KIMBERLY H.
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Auto Shops in Indianapolis

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