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Roofing reviews in Houston

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  • .I had 2 leaks, one leak from the roof and the other leak from my deck over the garage.
     Provider name locked. came out the same day as I called their office and spent about 1 1/2 hour on the roof with my water hose until water actually came into the house.  Once he had the locations of both leaks he sent me his proposal and within a few days his crew was here.  For the roof leak he removed a section of shingles and replaced them with new shingles including Provider name locked. flash and step flash. For the deck leak he removed a section of wood boards then used hot asphalt to seal the leak and finally put the deck boards back in place .         

    - pierre H.
  • We had gotten a business card from Provider name locked. who works for Provider name locked. on May 16, 2015. He came out promptly and explained how it all worked, so we gave him our homeowners insurance policy number and they did all the work with the insurance company which was great.  Best part of the whole deal.  He said his manager, Provider name locked. D. Provider name locked. would set up an appointment to go over all the details about the materials and our out of pocket cost. I called Provider name locked. on June 12, 2015 to find out why we had not heard anything from his manager and he explained it could take up to 30 days because we had a flooding disaster in Houston, Texas at the end of May.  Mr. Provider name locked. met with us on June 24, 2015 and we went over everything. Everything sounded great, that we would have a new roof in two to three weeks. We didn't hear anything so we started calling and we were told it was going to take longer, it may be August before we get a roof.  We were very upset so we made numerous calls to Mr. Provider name locked. pleading for a roof sooner because our Homeowners insurance was about to expire the beginning of August and they wanted proof we had a new roof. He gave in and we did get a roof on Provider name locked. 25, 2015. Everything paid in full. We were upset about how long it took to get the roof, over 2 months. We were promised we would have a roof by  the first of Provider name locked. because of the floods, otherwise it should have been the first of June.  That is my first complaint. My second complaint is they asked us if we knew anyone else that might need a roof and if they used them they would give us a $250.00 referral bonus.  We gave Mr. Provider name locked. business card to our next door neighbor.  She did get a new roof but we didn't know from whom, so today we saw her and behold she used Provider name locked. .  We called Provider name locked. about the referral and he wanted to know who sold us the roof, which was Provider name locked. . Provider name locked. no longer works for Provider name locked. so we were told we would not get the referral bonus.  Why should it matter that Provider name locked. no longer works for this company, we still made a referral.
    BOTTOM LINE: They did not live up to anything that they told us.  The time it took to get the roof and would not pay the referral bonus.
    - Debra T.
  • Provider name locked. was awesome! From the quote to the completion of the job, he went above and beyond in his communication, professionalism, pricing, and of course in the execution of the job itself. Look no further, this is the company you should use for all your roofing needs! Will definitely use again and recommend to all our family and friends, deserves higher than an "A"! You use Angie's List so you can find high quality companies and services like this, A++++++! Couldn't be happier with the entire experience.
    - Michael M.
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Roofing Contractors in Houston

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