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Masonry reviews in Houston

Real People ~ Real Reviews ~ Real Results

  • They did a really good job.  Cleaned up after they were done.  Called ahead of time if needed tore-schedule.  Would definitely work with them again.
    - Steve R.
  • A plumbing company replaced my sewer line.  The line is under a brick patio that surrounds the back yard pool.  The plumbing company advised that they would not be able to replace the bricks because the soil would need to be compacted, a weed Provider name locked. would need to be installed, and a concrete base would need to be put in.
    I showed Provider name locked. . the area involved, showed the piles of bricks that needed to be replaced, and asked if their company could do the job.  In so asking I mentioned it would be like a big jig saw puzzle that needed to be put back together piece by piece  I was assured that BRi could do the job.
    Shortly after the crew arrived and began sorting out the bricks, one gentleman set up a saw.  I explained that there would be no need for a saw since all of the pieces were there.  The crew master told me that they were the professionals and that they knew what they were doing.
    When I checked with them later in the day they had cut many of my bricks to fit in where they needed them.  When I found one brick that had been nicely cut by the original installer, I mentioned that it should go around a pipe.  The crew master took the brick from me but eventually did not use it where it originally went.  Indeed, when I went out after the crew had left for the day that brick was gone.  The first crew used zero of the curved bricks from the original installer.  Ultimately the first crew ran out of my bricks and brought in some of their own.  Alas, many of these did not resemble my bricks.  The work of the first crew was unacceptable.  Moreover, in cutting bricks by the pool they put so much dust and debris in the pool that I had to clean the pool's DE filter. 
    BRi sent a second crew to repair the efforts of the first crew.  Although the second crew did much better work, they could not cut rounded curves and thus all areas where curves were needed now have jagged cuts.  Some of the replacement bricks brought by the second crew were larger than my original bricks.  They cut these down to "fit" in but in doing so left several bricks in  tapered shapes rather than rectangular shape.  The second crew were very polite but unable to correct all the damage caused by the first crew.

    - Steven K.
  • It didn't...

    He promised to return my call to make an appointment. He did not. In fact, I called him several times and left voice messages to no avail.

    At first, all seemed ok. We kept missing each other, leaving voicemails back and forth. Finally, I was able to speak with him. The conversation started well. I explained the work I needed to be done on an outside brick wall. Then, I told him I found him on Angie's List. After that, his Provider name locked. changed. He didn't seem interested at all, even though I was a potential customer needing a service...strange.

    This experience has turned me off to Angie's List. Too bad because this site came highly recommended by friends.

    - Casey S.
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Masons in Houston

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