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Find Top-Rated Houston Home Theater Installers

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Home Theater And Stereo Installation reviews in Houston

Real People ~ Real Reviews ~ Real Results

  • Very well. Gus Chabaya was simply tireless. Very knowledgeable. Very efficient. Consistently addressed questions and concerns. Worked well with the Wi-Fi provider and with the alarm company and servicemen. Effectively mediated all issues which arose. Excellent job all around.
    - james m.
  • First, I was a little hesitant as the price quoted was so competitive. I am a buyer who values quality and believe you get what you pay for. However, a friend assured me he did excellent work so I proceeded with this company. I don't see how I could have made a better decision. The work product was excellent but more than that that was what happed after the installation. About a week or so after the installation the internet starter to go out during the day. Robert returned, stated he had purchased a part that was not withstanding the heat in the attic and replaced it with another part that cost $200 more. I offered to pay him and he told me quoted me a price for the entire job and that was the price.
    - mark G.
  • Very well they even came back and figured out that my internet and TV provider was not providing enough band width to meet the need of five tvs and helped with fixing issues of the next services installers.
    - Shawn W.
  • Gus was very professional, punctual and innovative in his approach. He built trust with us very early in the process and we are extremely happy with our decision to go with his services. His after sale customer service is also very reliable. He always tries to answer any questions promptly and resolve any issues.
    - Bhawna J.
  • Robert and team did an excellent job in working with me to design, and then to install, an extensive Home automation system. They were very prompt, courteous, efficient, technically proficient, responsive, on time, and on budget. They took great care of my home, and cleaned up after their work each day. They looked for solutions to do all of the work in a way that minimized any repairs (e.g. patches or painting on walls or ceilings). The work was expensive, but I understand that is the market for this type of project. When working on the proposal, Robert made sure not to overpromise on timing, but he did meet my aggressive back end date. He followed up with me immediately by text on various technical fixes after the installation. I was very happy with everything, and feel like I can contact Robert by text for future follow ups. Great find on Angie’s List.
    - LAURIE R.
  • Amazing work, we had AV installation also 4 Nest cameras and Ring system.. Miguel and Josh were superb! Detail oriented and very professional. They guided us through what they were doing and did not leave until we were fully satisfied! As a Realtor I would recommend Empire to my clients as I know they will be in fantastic hands!!
    - MARVIN M.
  • The appointment was set up for Febuary 8th between 9 and 10 am. They did not show up, call or answer their phones. I have tried calling several times to both of their numbers and their voicemails are both full.
    - Dennis D.
  • We had a R59 cable installed by the builder which was a problem from day one. The reason we took so long to replace it was we were concerned about the look and the difficulty replacing a cable that was literally built into the structure so it couldn’t be pulled through. MediaTech found a routing that looked planned and hidden even though space was tight in the attic. Result: looks good and no more TV interference and inoperable modems.
    - James M.
  • I hired Empire AV Services to Mount a television. The service was great and the techs were professional, on time, polite, and cleaned up after they were done. My roommate even hired them after they completed my service to mount ger television as well.
    - Melissa J.
  • When I first met Leo he was very professional. He spoke highly of customer service and how he takes care of his customers. PLEASE don't let this man fool you. He is all talk just to get your money. This is how he cons you in believing he will provide quality service. First I hired him to do a concrete patio. After about a week we notice cracks in the concrete. There were not small cracks in length but cracks from one end to the other end of the concrete. There were about 6 cracks total, with some that had crossed each other. Of course he assured us that he would fix the problem no matter what it took. His own words were "I will take care of you". The finished product just looks like it was his first time doing it. It wasn't smooth like we had asked him to make it. It looked poorly done. The depth of the concrete, which was suppose to be 4in deep, was only 3 in. After we had agreed on a price, he stated it was going to be an extra $500 to rent the equipment to pour the concrete. Now with the cracks, I've had to spend more money and time to fix the issue myself. Secondly he agreed to wire the electrical to install entertainment system around the patio. I'll admit he started out well and did the wiring pretty quickly. Problem is, he never got around to finishing it, this was about 5 months ago and he has yet to complete the work. Called him several times and he would have all kinds of excuses why he couldn't make it. A couple of times he would say he is free a certain day but he never shows up. Also some of the prices he gives you for the equipment that he needs to install the entertainment system is a rip off. He was going to charge me 80$ for some HDMI cable when I found some for about $15, or a projector screen for $900, found some for $200. Not to mention I still had to pay him to install them. I told him I would just order the parts that he needed. Those are just some examples. There were other small project that we had paid him to do, some he did complete and we are satisfied with. But some he hadn't completed and I was left to finish myself because we had family come over frequently and didn't want it to look unfinished. Overall I would never recommend gtz audio and construction to anyone. I don't usually write bad reviews and I like to help little business out but this company was just conducted business very poorly. I hope others that had to work with his company and had bad experience write a review so they don't con others.
    - Cara S.
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Home Theater Installers in Houston

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