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Garage Door Installation reviews in Houston

Real People ~ Real Reviews ~ Real Results

  • My garage door remote stopped working in spite of changing the batteries in all the remotes.  I had also had a long time problem with the door not closing during certain times of the day when the sun would hit the photo-eye.  This required me to manually close the door. 
    I emailed Provider name locked. to find out if they worked on the Marantec system that I had.  Provider name locked. emailed and asked me to call him so that he could try and walk me through re-programming the remote.  On Friday, he walked me through this over the phone and spent quite a bit of time trying to help me which was wonderful.  However, we couldn't get them to work.  He recommended I order new photo eyes and the jumper cable for my remotes which I did.  I made an appointment for the work that next week.
    However,  on Monday morning, the door wouldn't open at all.  The spring had broken.  I called and a technician came out and replaced the spring.  After some discussion about three options they recommended, I decided that since my Marantec system was 10 years old, I would replace the system with a new Linear system.  The technician installed that system.  The cost was $978.58.  Later that day at around 12:30 pm I came home and pushed the button to close the door and it started blinking and would not close.  I was having the same problem I had with my old system with the sun shinning on the photo eye.  They came back out and moved the photo eye sensors for no charge of course.  So far, I haven't had the problem return.  I am crossing my fingers that this problem won't return.
     I still had to return the other Marantec photo eyes and unfortunately will not get a full refund due to a re-stocking fee of 20% and the cost to reship via UPS for $14.95.  The cost to repair my old Marantec system was $571.66 plus $87.00 for the photo eyes and jumper cable.  I am hoping that I made the right decision to change out my garage door opener as it more costly.
    The people at this company are very kind, professional, prompt and courteous and I would recommend them.
    - Sandra P.
  • I called Crown to get an estimate on a couple of garage door openers and a gate operator, and they sent someone (Mat) out the same afternoon.  I appreciate the fact that Mat didn't try to upsell me on any of the equipment.  I pretty much knew what I wanted (LiftMaster 8065 openers), and Mat offered the 8165's (a better model) at a price comparable to what at least two other companies quoted for the 8065's.  The quote was $300 per opener for equipment and installation and $50 in taxes.  After thinking about it for day, I called Mat back to schedule the installation, and he gave me an appointment for the next day.

    Provider name locked. was scheduled to show up for the installation at 9am.  He actually showed up about 20 minutes early (which is fine).  He was very quick and efficient, and worked with me to program the two remotes per my preference.  The new openers work great and look great.  I'm very happy with the installation.  Provider name locked. also pointed out a few future points of failure with my rollers, so I'll be thinking about getting those replaced later.

    Overall, I was quite pleased with the experience.  In the end, I decided to go with another provider that specializes in gates for the gate opener.

    - Christopher N.
  • These folks are the best!  I called them a little past 4pm after I discovered I could not get my overhead garage door to open using the door opener,  and I was unable to manually open the door.  Unfortunately, my vehicle was still inside the garage.  Provider name locked. came out within 2 hours of my call.  He was very courteous and professional and did a super job.  It is rare nowadays to find a contractor of this caliber.  I would not hesitate to recommend Regency to others.
    - Marcus M.
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