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Recent Furniture Store Reviews in Houston

  • D
    I purchased a leather-like living room set in May 2018. I use the love seat daily and have no issues with it at all. However, the sofa is rarely used but it is ripping at the seams. I called today to report the issue and was advised by “JB” that there’s a one-year warranty on the furniture and that my particular set has been discontinued. So it seems I’m stuck with this piece. I asked for a recommendation as it relates to repairing the sofa, but JB had no suggestions.
    - Ysidra K.
  • A
    Second Glance Design LLC
    Each and every time we deal with Beth Goetting, we receive her very best. She gives 180% and is not satisfied with simply completing the task at hand. She seeks to finish each job with the customer being "wowed" rather than just being satisfied. I highly recommend this business. We have over 4 years of history dealing with this business and have always loved working with Beth.
    - Susan S.
  • A
    Second Glance Design LLC
    I highly recommend Beth's services. She is a listener, down to earth, and she asks intelligent questions to confirm one's lifestyle before proposing some ideas. She also demonstrated having a good heart on a special occasion upon her visit.
    - SERGIO F.
  • A
    Assembly Worx
    Tony did a great job. He came earlier than originally expected after calling and texting to confirm it would be ok. After the assembly, he even gave me an overview of the desk and it's features. He was positive and professional and I'll definitely hire him again.
    - Tom M.
  • A
    A-Affordable Office Furniture
    We were told that furniture would be derived at 10 this morning. At 10:02 the truck was stopping in front of our house. Very professionally handled from first time in store until delivery. (They were also able to store our purchases until house was ready.)
    - Carol L.
  • A
    Assembly Worx
    All went well. Anyone who's assembled IKEA furniture can appreciate the time and aggravation savings of with more at bats knocked out the task in a third of the time.
    - Tony R.
  • A
    I feel like we over paid. The service we received was great. It was just expensive. In hindsight after, we thought we were getting a good deal, and afterwords we realized we were not getting a good deal.
    - Diana M.
  • A
    Star Furniture
    I don't often write reviews, but in this case I want to share the exceptional experience we had with Cesar Viana at Star Furniture in Sugarland. We had been shopping for a specific height and style of end tables for months and had not found anything that we liked. We went to countless local Houston furniture stores and even shopped for hours online looking for "just the right tables". At each store we would be greeted and then be left on our own to browse the entire store because the salesperson said their tables were scattered throughout the store. We were left to wander aimlessly hoping we did not overlook anything. A few years ago I had a bad experience with the Star Furniture store in the Clear Lake area. At that time we were shopping for a single recliner and none of the sales staff was interested in helping us after finding out we were not making a high dollar purchase. After that cold reception I had decided to never shop with Star Furniture again. Two weeks ago we were in the Sugarland area and had some time to kill before an appointment so we decided to shop Star "one more time". When we entered the showroom, we were warmly greeted by Cesar. I explained to him that we were shopping for a small purchase, 2 end tables, like we had done at previous furniture stores so we would not be "wasting his time". He said please tell me what you are looking for and I will show you our tables. Much to my surprise he guided us to every table in the large showroom carefully evaluating our likes and dislikes. When we had narrowed our choices down to 2 different tables he took us back and forth between both tables until we made our final selection. When I realized I needed to re-measure the space at home he suggested we reserve the items with a deposit and after confirming the correct size we could complete the purchase over the phone. Before we could complete our purchase a family member was hospitalized and it was several more days before we completed our order. During that time Cesar was so patient and understanding; he even phoned several times just checking on the health of our loved one. Once everything was settled we decided to order both sets of tables! Cesar promptly took care of our additional tables and even called the day the tables were delivered to be sure we were happy with them. I have never encountered such a diligent, compassionate, helpful person in the furniture sales field. Cesar spent well over an hour with us in the showroom and kept in close contact after our sale to ensure everything was satisfactory. Cesar has restored my confidence in Star Furniture! Although the Sugarland location is not near our home, I will always return to this location to shop for any future furniture purchases with the assistance of Cesar Viana. It was truly a pleasure to work with Cesar; I highly recommend seeking his assistance for any of your furniture purchases. You will NOT be disappointed! Thank you Cesar Viana for ensuring we had a successful purchasing experience, your knowledgeable assistance, and attention to detail!
    - Debbie S.
  • A
    Star Furniture
    Great selection, helpful salespeople who are not pushy and fantastic delivery service. Prices were great and we shopped at 4 other stores. Our furniture was wrapped in blankets and/or plastic wrap to protect it when delivered and delivery crew set it up in the location we asked.
    - J K.
  • A
    Garcias Custom Furniture
    This man makes custom furniture at reasonable prices very honest. I would suggest giving him a call first to schedule an appointment his hours are odd.
    - alfred a.
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Furniture Stores in Houston

Companies below are listed in alphabetical order.

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