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  • It seems strange to review a funeral home but, my experiences here was good.  I thought it was important to write about it since, it is a time when you aren't thinking straight, need some sound advice, and want to be in good hands while making these type of decisions.    
    My family had a funeral service for my dearest sweet Mother in September and I was extremely satisfied with the services and hospitality of Provider name locked. . I would highly recommend our funeral director, Provider name locked. Amyes for his help with every detail.
    Provider name locked. spent numerous hours discussing our wishes, and educating us on each Dignity package and helped us through a very difficult time. I was impressed with Provider name locked. honesty and his empathetic demeanor, and ability to stay calm and patient while we decided on how to move forward.
    Provider name locked. had planned training the week of my Mother service so, Provider name locked. , Operating Manager helped with finalizing the service. I would have to admit, I was very worried but it all worked out except for a couple of minor items. The whole process made me
    feel good with trusting Provider name locked. with carrying out the final process with dignity.
    Provider name locked. was always timely with information, professional, and respectful.  The pricing compared to others was acceptable but, I know I am thankful that they made it uncomplicated for us, during the most difficult and sad time of my family’s
    life.
    - Christina S.
  • Every person we had contact with concerning my dad's death and burial were so kind, so professional, so helpful. We visited the funeral home the day before my father passed away. Since he passed away at home under hospice care, when they were contacted the following night, the two young men came very promptly.  They were so courteous and so respectful. The following day, my mother and I went back to the funeral home to sign the final documents and the staff allowed us to view my dad very briefly at that time. They handled absolutely everything we needed without question and without trying to talk us into any additional services than what we wanted. Every question I had was answered in a very helpful way whenever I called.  They were very patient and persistent to find the honor guard that would be at the burial - calling as many as 10 different groups before finding one. Everything was done with no pressure and so respectfully that I cannot recommend them enough.
    - Steve M.
  • The Provider name locked. who came needed to be completely trained, as she even told me that she wanted to talk to my previous Provider name locked. , for me to give her instructions on how to interact with the children, and Provider name locked. would not perform a full background check, and expected me to hire this Provider name locked. without it! No family, who is going to completely entrust this Provider name locked. with their children, would not have a full background check. Provider name locked. also sent a "profile" of the Provider name locked. , which consisted of about 4 sentences. I asked her if she could send more information, and she said this is the profile they send. 
    All was very unprofessional, she thought me asking for a complete background check was unacceptable and "too much" for her to do, and said I needed to send the money to her, even though the Provider name locked. and I both felt unsure. 
    This is my first horrible experience with Provider name locked. agency, and actually shocked at how she conducts her business. 
    Please saavy parents, do not even call this agency as I have had nannies since my children were born, and would never hire Provider name locked. with the information that Provider name locked. provides--which is nothing. Maybe hire a housekeeper though her as she would only perform a criminal background check. YET NOT Provider name locked. FOR YOUR CHILDREN.
    - Cindy L.
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Personal And Family Services in Houston

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