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Custom Furniture reviews in Houston

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  • Went to Provider name locked. in Highland Village store on 4/2/14 looking for a new sofa for my den.  I spoke with Provider name locked. Prep and was quoted a price in writing of $2305 (50% off the ticketed price of a floor model).  Provider name locked. , her supervisor, was there and reviewed the quote.  I decided to purchase the sofa and order an ottoman.  I get the invoice from them via email and the sofa is $728.00 more than the written price I was quoted.  No explanation given in the email.  I call to inquire about the price difference and I'm told by Provider name locked. it was a mistake.  I told her it was a written quote and I expected them to honor it.  She said she spoke with the Houston manager, Giavanna, and the corporate manager in California, Provider name locked. , and they could not honor the written quote.  I'd already sold my sofa and purchased fabrics for pillows and a throw.  I don't recommend doing business with this company.  I called the corporate office and spoke to customer service and they verified that the local and corporate manager would not honor the price quoted.
    - Kelly W.
  • Very punctual. The quality was extremely good. Never during busy Christmas season, I received it well before the 25th. Really unique piece
    - James O.
  • Provider name locked. and his team were very easy and professional to work with.  They provided a very high quality product.  They completed the project on-time and on budget.  They kept my house very tidy and respected my property.  I am very very pleased with the experience and even more so with the finished product.  It completely changed the look of my living room exactly how I imagined it would.
    - Rebecca L.
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Furniture Makers in Houston

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