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Hardscaping reviews in Hartford

Real People ~ Real Reviews ~ Real Results

  • I bought some playground mulch from them online on Thursday. I had put in comments that I would like to have it delivered on Friday or Saturday. The online order says someone will call you to set up a delivery, but no one called. When I got home from work around 5, I called them but they were closed. So I left a voice message stating that the mulch wasn't going to work and to cancel the order. 
    I got into a car accident on my way to work, so I went home after the car was towed. The mulch was sitting on my driveway at 8:00AM. I called them and asked them why they delivered  without calling to schedule a time/place AND when I left a message that I wanted it canceled. The lady claimed that she didn't have a voice message. I told her I can text me a screen shot that I had called that number and talked for 3 minutes. 
    Apparently, she had talked to the owner and the owner's best offer at a resolution was to have me pay ANOTHER 65 dollar fee to have it picked up. I half wonder if he got the voice message after the fact, realized his mistake and forced the sale anyway.
    At some point, the lady told me to put it on craigslist. You kidding me? 
    Bottom line: 
    1) If the internet says that they will call to schedule a drop off time/location: then they should instead of doing it without confirmation
    2) Check your voicemail. Or don't have it at all. 

    - Anupa P.
  • Provider name locked. was the first person we called for this project since he had done extensive work for us previously.  That job included a new driveway of pavers, a bluestone patio, a fieldstone wall and a water feature.  While installing those he also corrected a longstanding drainage issue.  All work was done with careful attention to detail, thorough site preparation, on time and on budget.
    As expected, the current project went smoothly. Communication and planning were promptly handled and the job performed to our satisfaction, again on time and on budget.  We highly recommend this business.

    - Barbara S.
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Patio Pavers in Hartford

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