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Hair Salon reviews in Harrisburg
Real People ~ Real Reviews ~ Real Results
The salon Is attractive, clean and friendly. The location is great with convenient parking.
Provider name locked. was my stylist and has been for the past 10 years. She is always caring and professional. She listens to what I'm looking for and helps figure out what will work best with my hair. She does a great job.
- M. Susan K.
Provider name locked. took plenty of time to talk about my hair in consultation. She was punctual, offered me a drink, took my coat...did everything right to make me feel at home. Salon is clean and friendly. Could have done without the kid who seemed to belong to someone working there, but not awful. My hair turned out pretty good -- not the best, but far, far from the worst. And they were so nice and professional, I'd be happy to return. GIve them a try.- DAVID C.
Conveniently scheduled this appt. online through Schedulicity, which was nice. He had been recommended to me by a friend, whose hair always look fabulous. Although it is probably the priciest salon in Lancaster County, I decided to go thinking I'd be treated like a queen and get a $230 look.
Appointment was at 10:30 AM.
No off-street parking, so I pumped the meter with $3 of Provider name locked. for 2-hour parking limit, as I was having two colors/haircut done, which was listed on his price schedule as costing between $150 and $230 and taking about 2 hours or so.
Got to salon at exactly 10:26 AM. It was closed, the lights were out, the door was locked and there was a UPS package delivery sticker posted on the door. Could see through giant windows that no one was there four minutes before my scheduled appointment. It was cold. For $230, I didn't want to wait out in the cold. I left.
About 15 minutes later, Provider name locked. called my cell phone to tell me in a rather snotty Provider name locked. that I had missed my appointment. I told him I hadn't missed the appointment, but he had. He said he showed up at exactly 10:30 AM "on the dot." I told him I applied the common courtesy expected in his and most industries by arriving for my appointment a few minutes early -- I would have thought that four minutes before my appointment, he would have been in his shop with the lights on, the UPS sticker off the door, the soothing music cranked and the coffee brewing. He gave me a few perfunctory "I'm sorry" lines, but clearly he was not. I told him I pumped the meter with $3 and never thought he'd show up at exactly the time of my appointment so that I'd have to wait in the cold for him, then wait again for him to turn on his lights and get his fur coat off and hung, get his coffee going, etc. He asked me if I wanted to reschedule. I told him "no thanks" because I live 50 minutes from his salon. I told him I'd only scheduled with him because his very good customer (whose name I dropped in here) had told me how good he is.
I really thought he could and should have offered me $10 off any service or a free cut (I'd still be paying for two-color service) or at the very, very least, to pay my $3 parking for another appointment after he clearly wasn't too concerned about showing up for the first one I had. He offered me nothing but attitude and was still defending his arriving at 10:30 AM for a 10:30 AM appointment for which I expected to pay $230 plus another $46 in tip.
This guy is full of himself and should be ashamed for playing the diva when I drove 50 minutes for an appointment he could be bothered with. By the way, his website advertises his studios as, "PROFESSIONALS dedicated to the craft of hairdressing." don't be fooled.- DAVID C.