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Flooring reviews in Harrisburg

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• This company was amazing to work with. We had purchased laminate flooring for our living room. Unfortunately, once they began working they realized that the quality of the flooring we purchased was poor. They had completed at least a 1/3 of the floor when the laminate panels started to crack and break on them. They immediately informed us of the issue and we stopped the installation to purchase new product. One of the installers came back the following day to finish the installation. I would like to add that this gentleman (named Provider name locked. ) came to our house on his DAY OFF to make sure that our floors would be completed and that we would not have to live in cramped chaos until the company could schedule us again.
  The men who came to work on our floors were kind and professional.
  I can't say enough how pleased we are with the finished product and with the service we were provided.
  I would recommend this company to anyone and everyone!
  
  - Kevin S.

• I first visited this company in the fall of 2014 and paid $35 to have them come to my home to take measurements and provide an estimate or work.  They provided and estimate, which I accepted.  But before we could schedule the time, the agent contacted me and said the estimate was inaccurate and had to be redone.  A few weeks later they provided another estimate.  Unfortunately, the holidays came and I was unable to reconnect until January.  I returned to the store and asked to move forward with the work.  I was told I needed to select new materials and a new estimate needed to be done.  I selected the new materials and in about 2 weeks, they provided another estimate.  Once again, after I accepted it, they contacted me to say the estimate was wrong and had to be redone.

  At this point, I was most dissatisfied with the service and told them so.  The agent asked me to please allow them to provide a new estimate, but he never did so.

  The people in the shop also did not honor or seem to understand advertisements that were run in the newspaper touting sales.  They seemed most confused when I bought in the ads, and they wanted to place conditions and restrictions that did not exist in the ads.

  Something is seriously wrong at this store . .  either incompetence or worse.

  
  
  - joyce D.
• They were recommended to me by my insurance broker, but they were fantastic. Provider name locked. was my project manager and he was awesome. He was communicative and I'd recommend this company to anyone because of Provider name locked. . They were exactly what I needed. They worked with me and the insurance company to make sure I could get the services that were needed.
  - Dan L.