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Veterinarian reviews in Grand Rapids

  • A
    Wanted to leave a great review for the team at Cascade Hospital for Animals! Today our pup Sparky had his annual Senior Wellness checkup with Dr. Abel. Dr. Abel took great care to exam our senior pup and spent time discussing his chronic health conditions as well as creating a plan for his continuing care. The entire staff we worked with during the appointment were great! They showed great compassion for our pup and his health needs. We were comfortable that our pup was in good hands and will continue to use Cascade Hospital for Animals as the only vet practice for our pup!
    - Jackie W.
  • F
    Northeast Cat & Dog Hospital
    I have been a customer at the Northeast Cat & Dog Hospital for many years and many thousands of dollars of animal wellness checks, blood tests, heartworm and other recommended medications and minor treatments. The business that originally was built up by Dr. Ropko, was bought out by the large vet corporation VCA which is a national chain of vet "hospitals". When this happened, the more personalized service declined and the prices went up. I haven't seen a review posted on here for the VCA Northeast Cat & Dog hospital in a couple of years. Anyway, we have been bringing our 3 dogs to this business for care for many years. They are always happy to schedule you for a few hundred dollar wellness appointment at their convenience. However, I found out the hard way how dedicated to my pet's health and well-being they really are. Having worked in the law enforcement field for almost 40 years, I am used to helping others, sometimes at times that are not the best for me. Working over my shift and going the extra for someone that needs help is just something that people in my line of work do. We are usually dealing with people at their worse moments. I am a firm believer that anyone complaining about having to work a little extra for someone or work over their shift to help someone should get out of this line of work and do something that is more suited to them. I believe this same thing about doctors and vets. If you aren't able to adjust a little to help someone, especially someone you claim that their pets health and well being is your number one priority, perhaps you need to get into another line of work. So, when I walked in the door of my vet's office, who i have been taking my dogs to at great expense for many years, with my dog in my arms - shaking in pain - and tears coming down my cheeks, a grown man, begging to have my vet, or any vet there to take a look at my injured dog, I expect someone to adjust and adapt to this situation and show some compassion for not only my dog but for me. In less than 3 minutes, without a vet coming out to even look and see what my best friends problem was, I was turned away. And that, is a complete fail in my book. no, this is not the same type of work that I do, however, comparatively, I would have been given at least a 2 week off without pay disciplinary if I had done that to someone. In those 3 minutes, they went from being my trusted vet for years, to my ex-vet that do not deserve my trust to be their and help me when my dog really needs it.
    - David V.
  • A
    Animal Medical Center Of Wyoming
    I only have one complaint about AMCW.....I should have taken my two dogs there from their puppy hood. I have had no bad experiences there. From the front desk staff, to the doctors, to the nurses and vet techs, to the groomers, everyone has been very nice and welcoming. Dr. Jackie and groomer Jessica are absolutely lovely ladies and I appreciate the care they give my furkids. I would highly recommend bringing your pets to AMCW for any and all of their needs.
    - Sarah S.
  • A
    Forest Hills Veterinary Clinic
    I have a cat and I’ve always used them for all of my pets for probably more than 20 years, maybe 30 years. I’ve been going to them since the 60’s. I’ve had dogs and cats. It’s all good. By the time you get your shots and everything it’s close to $200. I would say they are fantastic, take your pet there, you won’t have to worry about anything. The wait time is maybe 5 or 10 minutes. The vets and staff are very nice, they really are. All I can say is they’re just all very, very nice.
    - Barbara H.
  • A
    Cascade provided great care and service to ensure Max, who is an elder dog, was able to recover comfortably from his dental procedure. Max has been going to Cascade and Breton Village for about 3 years and we have received great service each time.
    - Michelle S.
  • D
    I will not be taking my pets there. I know both current and past employees, and while the staff practices good medicine, has up to date technology, are educated, and seem to genuinely care for your pets, the owners/head vets (Coffman/Rushlow) are money hungry and do not treat their staff well, which has a trickle-down affect on the rest of the staff and organization as a whole. According to a current Licensed Vet Tech who has worked there for a long time, is one of the department heads and works under them, Coffman/Rushlow will overcharge and sometimes even do unnecessary charges to make more money. This LVT has expressed discomfort with having to tell clients their pet needs something when they don't and does not like to be a part of this. The other vets (Gira, Jenison, and Shingledecker) do NOT do this. Coffman/Rushlow also encourage both front and back staff to try and make as much money as possible. The turnover rate for their front staff has been exceedingly high - five people have either been let go or have quit without giving their two-week notice in the last year. Which also means new people are constantly being trained up front, so expect long waits in person and over the phone during those times. Owners/management no longer provide their staff with added benefits such as pet insurance and have cut back their employee discounts. Staff is expected to attend after hours work events (evenings, weekends) while not getting paid. Most staff feel undervalued, under-appreciated, unstable in their position, and because of being constantly short-staffed they are overworked and stressed out, and your visits and pet's care may be affected due to those reasons. While it is not a bad place to take your pet per se, for example your pet would definitely receive good care under Dr.���s Gira, Jenison, and Shingledecker, as well as the support staff, I personally would NOT recommend supporting an organization with poor ownership/management, which in turn may have an adverse affect on your pet's healthcare.
    - Lubber F.
  • A
    We often shrug off the suggestion of dental care for our dog, but it was absolutely unavoidable this time around. I was slightly frustrated that when I asked for an estimate, the receptionist couldn't even give me a ball park figure, and I was left to wonder how much it was going to cost as I left my dog in their care. Additional lab tests were done to ensure her blood levels were back to normal, and these were not waived, even though the vet wanted them done, and I was not requesting them. So there was extra money spent that stung a little more. But as far as her care, I felt the vet did a great job. Dr. Saldiva is great and she knows how to handle our pup.
    - Emilie Z.
  • A
    Animal Medical Center Of Wyoming
    I have pet insurance. I have been going to them ever since I have had my dog so, about five years. What I like most are the doctors and the people. They are all good. The doctors are good. My pet doesn't like going there, like any other dog. Like a child, you know, they don't want to get a shot. I can get a same day appointment.
    - SHERRIE R.
  • D
    We were then told that if we could come up with the $51 that would be the only way they would help our animal and that we would on top of that probably need hundred and fifty for x-rays to see if he even ate that metal pan or just hurt himself in a different manner. I understand they need to get paid and I understand that there's other people out there who haven't but this gentleman seems to me more worried about the money then he was about the animal and that's what a veterinarian really should be concerned with is the animal not the dollar. My first visit was much better but at that time I had the money . So it is this reason that I will never go back there again.
    - Nancy G.
  • A
    Coit Animal Clinic
    I just got a puppy. My experience here has always been excellent. I went to this office previously with my other dog. The veterinarian I see has always been extremely helpful and kind. I can always get in when I need an appointment and feel as though they really care about what my pets need.
    - Jeanne H.
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Veterinarians in Grand Rapids

Companies below are listed in alphabetical order.

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  • Luvnpupz

    262 Elwell St SW
    Grand Rapids, Michigan