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Irrigation System reviews in Grand Rapids

  • D
    A1 Irrigation
    Absolutely terrible. Job has taken 3 weeks to finish for a small city yard. Job is still not done with no response from him. System not covering all areas of lawn and professional landscaping. Numerous emails have been sent since the beginning of the job to tell him what is not getting watered. I even told him to check out each head himself. Which he supposedly did. I lost plants so far for him not getting the job done. The second day that the job was mostly done the system kept running and flooding the area between houses. So much water that it pushed the dirt away from the pipes. I had to call the cities water emergency dept. because he didn't get back to me for awhile. What a pain! I feel like it was a quick and be done project.
    - Michele E.
  • C
    Schepers' Lawn Sprinkling
    Due to some patio work this summer, we had to reconfigure part of our sprinkler system. We used Schepers at the recommendation of our lawn guy and were very disappointed. We believe we were overcharged for the work and we are not completely satisfied with all of the work completed. First, Schepers employs a tactic of rounding up every visit duration to the next higher half-hour. In our case, we had one crew make two visits. They then inexplicably sent a second crew for the second visit, and the second crew showed up toward the end of the work period. We were not sure why they were even there, as the other crew could have easily handled the job and were mostly finished by the time the second crew showed up. When we disagreed about the time that the workers were at our house, as we kept careful track, we were informed that that extra time covered the additional crew members. In addition, both visits were rounded up, and one additional rounding up was made for the second crew. In other words, they took three opportunities to add to our bill instead of rounding up the final total time only once. This rounding up policy essentially overcharged us by 1.0 hours. At $160 per hour, that really hurts. Secondly, some of the sprinklers were installed too low in the ground. When they were put in, we hadn't put the new grass down yet. Maybe they set it at the right height without grass, but now that the grass has grown in, the sprinklers appear too low. We'll likely have to have these adjusted next season, but we won't call Schepers to do it given their accounting practices. Both my husband and I called independently and spoke to different people in the office to complain about this billing practice. While polite, they were unwilling to consider our concerns and did not budge on the charges, not even as a concession to keep us as customers. In fact, when we complained, they tried to say that we should be lucky that they didn't charge us drive time. This ���drive time��� was not disclosed in any way when we first called to make a service appointment and inquired about their charges. We find it ridiculous and unacceptable that Schepers��� management would try to use that to defend their unfair billing practices. The guys who showed up were friendly, helpful, and overall didn't do bad work. However, as mentioned, we will need some adjusting to the installed height of some of the sprinkler heads and we certainly won't be calling Schepers again because we don't want to be overcharged. Besides, there are other companies in town.
    - HEATHER T.
  • A
    Splash Irrigation Inc
    We had a new zone added to our existing system. We also had several heads added to our existing zones which required more trenching. They replaced some of the existing heads that weren't functional, added a rain sensor, adjusted everything to my satisfaction and cleaned up after. There are no dry spots anymore. Would hire again.
    - roger r.
  • A
    Egypt Creek Landscaping
    We were one of Egypt Creek's first customers back in 2005.  We have watched them grow over the years and they have consistantly provided excellent service.  They now take care of several of our neighbors as well.

    Nice people who seem to care about the work that they do.  Our house always looks great.  We would be pleased to recommend them.
    - vanessa t.
  • A
    Advantage Irrigation
    Very pleasant experience with this company.  Arrived on time.  Professional.  Went through entire system and made a couple of necessary repairs to ensure we were ready to go for the season.  Very pleased and would recommend.
    - Kevin S.
  • A
    A1 Irrigation
    We are very pleased with A1's service.  They arrived on time, made sure the system was working perfectly and even repaired a couple of broken irrigation heads.  Did not take very long and the system is now ready to go for the season.  Would definitely recommend to others.
    - michael b.
  • B
    Grapids Irrigation
    Good work. Responsive and courteous. We've since moved to a condo and will not need their services again. But do recommend them for other potential users. They provided our irrigation service for about 7 years and we were always satisfied with their work.
    - Fleming P.
  • A
    Grapids Irrigation
    Moises explained what I had done wrong and corrected the program. Checked system. Charged for visit because our payment for the season did not appear on his tablet. Grapids returned the check immediately, before I even found the time to inquire about it. Moises very friendly and professional as usual.
    - Edgar S.
  • F
    Grapids Irrigation
    I always have had high regard for this firm, having used them in the past. But their service seems to be getting worse. I have 2 sprinkler heads that have dirt in them and they want to replace the whole head instead of just trying to clean them out. It is not about the money, it is about the principle. It largely depends on what service technician comes out. I had a good technician earlier in the year, today had one that was less than helpful and a little bit argumentative.
    - John V.
  • A
    A1 Irrigation

    Jeremy was wonderful to work with. He and his crew were courteous, professional, prompt, neat and helpful in suggesting sprinkler head placement and programming tips. The crew used a machine to insert and bury the piping as well as hand dug in sensitive areas. They arranged for the utilities to mark the location of their lines in our yard. When they were done you couldn't tell that they'd even been there except for the addition of a high quality sprinkler system having been added to our yard that is hidden until it activates to water our lawn and planting beds.

    We couldn't be happier with the entire process and the result!  The price came in exactly as bid and the results were better than we had hoped for. We would highly recommend A1 Irrigation to anyone interested in having a sprinkler system in their yard.


    - Barbara G.
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Lawn Irrigation Services in Grand Rapids

Companies below are listed in alphabetical order.

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