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Insulation reviews in Grand Rapids

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  • Major complaint, and it's a big one, is that they showed up at my house with the wrong windows.  They were the wrong series of window, i.e., "pro" instead of the better "premium," and the grids on the windows were not what I ordered.  By the time I noticed that the windows were wrong and brought it to their attention, they'd already removed most of my windows and I was left with little choice but to take what they had.  To be fair, in an effort to make it up to me, they knocked $1000 off the price (originally $5,800).  But, at the end of the day, it didn't feel like a savings because what they showed up with was a cheaper version of what I wanted and ordered, so how is that a savings?  
    After the monumental mess up with the windows, I wasn't going to be satisfied with anything they did, so you can take the rest of my review with a grain of salt.  But, I do have several other smaller complaints.   (1) They left the basement a mess and foamed over shut-offs so that I had to dig through foam to find the shut-off to my outside water.  (2) I'm still finding pieces of the spray-in insulation in my closet that leads to the hatch opening up to the attic.  (3) When they were framing in the outside of my windows with aluminum they left uncovered a portion, even after I asked one of them to cover it up.  After speaking with Provider name locked. , they did send someone back out to take care of it, but their attitude when I spoke to them left something to be desired.  (4) Finally, I don't think that they measured the windows well.  Inside my house there are a couple of a windows that fit just great, but on a lot of them they trimmed around with this tacky piece of wood that looks bizarre on my windowsills.  They also had to come back with extra caulk to cover-up an odd gap in my kitchen window.  
    Overall, Provider name locked. is a nice guy and he does a great job of making the rebates sound like a great deal, but I would not use them again and I recommend going elsewhere.
    - Brighid B.
  • Excellent work: on time, very professional and very expert.  Other insulators were willing to come and quickly blow in the insulation; Provider name locked. had several good ideas to improve ventilation and overall money saving.  I would recommend them very highly.
    - Richard H.
  • The Energy Auditor gave us specific ideas to assist in insulation, appliances,heating and cooling systems and  windows.  He was detailed, helped us understand the intricacies of the areas and plans to better our home's efficiency.
    - Judy J.
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Insulation Contractors in Grand Rapids

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