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There are 23 highly-rated local home cleaning services.

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House Cleaning reviews in Grand Rapids

  • A
    Handy House Cleaning
    Fantastic services and was ON TIME and ready to work.. I was skeptical at first, I had a service that was not up to par previously, but HANDY was GREAT!!! Three Hours and everything I ask for was done. I would recommend to anyone and for the long term too!
    - robert p.
  • A
    Your Dream Clean Cleaning Service
    I would 100% recommend Sharice for your house cleaning needs! We are getting ready to list our house for sale and the house looks brand new! Not a minute was wasted and there was so much attention to detail! Thank you so much!
    - Sam L.
  • A
    Your Dream Clean Cleaning Service
    Your Dream Cleaning Service has excellent service, They pay close attention to detail. My first cleaning was when I first moved in and I did not have a ton of time in between the move, so I decided to hire someone, I chose this company and it was the best decision I could've made. Being a busy working mom with kids, I decided to go with a Bi-weekly service after initial move in cleaning, It cost effective and a huge help. I highly recommend this company if your looking for any type of cleaning service needs. Thanks so much to this company, you have given me peace of mind with keeping up on my home and your prices are awesome!
    - Amber B.
  • A
    SQUEAKY CLEAN CLEANING SVC
    Some dusting was not complete; the 2 ladies talked nearly non-stop and loudly. Did do a thorough job on cleaning the cold air returns; but vacuuming in kitchen was not complete (vacuum cleaner they brought the problem?). They were rushed as the previous job took much longer than planned. Place smelled clean and looked overall good when they left. Everyone seemed to be steadily working-efficiently?
    - Jane C.
  • A
    SQUEAKY CLEAN CLEANING SVC
    The owner replied to me quickly and when she came to give me an estimate of what I needed done, I knew then I completely trusted her. She gave me an estimate on the spot and we set up a date for the cleaning. I was more than happy with the job. I also never saw my stove top so clean! I���ve already scheduled another appointment. I���m a very happy customer - Thanks Angie���s List!
    - Denise S.
  • D
    Maid it Clean
    I want to start by saying I have no issue with the employee, Leah, who cleaned our house. I appreciated her service, and she was always very pleasant to talk to and sweet to our pets. Jennifer, the owner, is responsive to texts and calls, but she has been difficult to work with in other ways. I do not trust her, and I think anyone who uses her service should be wary. That is my opinion. I won't hash out ALL the details because it would be exhausting, but I will say she is the main reason I have stopped having my house cleaned by Maid it Clean after almost a year of using her service. Some minor things that bothered me about the operations that might be helpful to know: There was always a consistent day of cleaning, but not a consistent time. Sometimes my cleaning would be in the morning, sometimes in the afternoon. Sometimes it was 2 hrs, sometimes 2.5, and sometimes 3. She accepts Venmo, which is convenient, but doesn't have a good system for communicating when someone comes and for how long. Most of the time I just send her a payment based on how long I figure out the girl was here (if someone was home) and I never hear from her. My house was typically in very clean condition, though sometimes some things were skipped or possibly glanced over. Scheduling in general is a little wishy-washy. In the scheme of things, these issues were a little frustrating, but not the end-all. Jennifer has been very unprofessional and pushy in situations that require extra customer service and has recently crossed the line into downright rude. Her words are the straw that broke this house's back. One time our house was not fully cleaned and she insisted on coming over when I specifically said twice that I did not want anyone to have to come back out. She asked me to tell her if I ever had any area I wanted extra attention paid to, then overreacted when I did. I eventually had to agree and let her come over after hours. I had just asked that extra attention be paid to sweeping the corners of rooms and wiping down counters the next time. That might be construed as customer service, but to me it felt invasive. Again, not the end-all, but worth noting. She seemed fun and nice at first, and we rarely needed to talk because our main source of communication was our girl. Sadly, every other time I had an issue she flipped a switch and became defensive. Once, when a cleaner came on a day I did not expect one week after I had already been cleaned (I am bi-weekly), it even felt a little manic. That was a simple miscommunication issue, but I left that conversation feeling extremely uncomfortable. It was as if she implied I had framed her into coming twice in a row, when I had just asked to skip a cleaning while I was gone on vacation. There was also a crazy time she called me about a disgruntled employee who formerly cleaned my house. I never gave them a key to my house - I used a hide-a-key. But apparently other people do give them spare keys, and she was freaking out trying to see if this girl had a key to my house. She said this girl was untrustworthy, and if she was in my house it wouldn't be covered by insurance. It was very strange. I think she was afraid I might have solicited this girl to clean my house on the side or something. Either way, it was out of the blue. Just today I asked to terminate my service because she overcharged me and I felt it was dishonest. I was just tired of the issues. Humans make mistakes, and I understand this. My patience was simply used up. She claims the cleaner was at my house until 5, but I know she wasn't. People were home. It is not unusual to have a 2.5 hour cleaning (inconsistencies I noted), and I paid for how long she was here. Then two days later she requested more payment. I explained that she was not there when she said she was, and I still wished to stop service because I felt the request was dishonest and I felt our communication had become unprofessional over time. I got a series of text messages in response that were accusatory and, frankly, astonishing coming from someone who owns a business. It was like she snapped. Ie: "please hold back on telling someone how to run there business and be rude and be unprofessional when u are not even able to tell time", and "Omg u have no idea what u are talking about! I'm not blaming anyone but u!!!.". Or, "We have pics of your place as well.. all the hair and clutter that was sent to me.. also the bottom of my vacuum after attempting to vac your place.. Funny how u want to slander my business (I don't) and call me a liar when it's all your fault... Feel sorry for you that u are that kind of person". I have two dogs and a cat, and a normal amount of clutter. She assessed my house for a consultation before they began to clean regularly. I cringe to think someone took pictures of my house ENTIRELY without consent and then threatened to post them online, plus I feel extremely offended. Very disturbing. I regret ever calling Jennifer's number.
    - Jenna S.
  • A
    Organizing & Cleaning Services By Coleen
    So happy with the results! Coleen got the job done quickly and expertly. Everything was organized in a very smart way. It's so much easier to find everything and get things done. I am definitely going to hire her for my future organizing projects.
    - Maureen S.
  • B
    SQUEAKY CLEAN CLEANING SVC
    The work was done quickly. Crew arrived as scheduled. Friendly, pleasant staff.. I believe I was not as prepared as I should have been. There were things that I would have liked done but I did not request because I wasn't sure how much detail to expect or ask for. However, I am delighted to have the basics done and feel it was a very fair price.
    - Margaret P.
  • A
    Five Star Cleaning LLC
    Amazing! I hired her to clean my house before a professional photo shoot when selling my house about two months ago. She went above and beyond what was expected; so much that my realtor and several potential buyers specifically mentioned the cleanliness of the home. Would hire again for any application of cleaning. Also, she is very affordable as well, when compared to other large cleaning companies. For photos you can look at a link to my home and judge for yourself. [*** Link removed ***]
    - Samuel I.
  • A
    Five Star Cleaning LLC
    The service provided was excellent. The ladies name was Jasminka - extremely friendly, punctual, hardworking and polite. She makes sure the job gets done right. Overall, I am satisfied with the service provided and would recommend her to any and all! THANK YOU!
    - Subhija C.
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Home Cleaning Services in Grand Rapids

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