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Flooring reviews in Grand Rapids

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  • I had a very unfortunate experience with Westons. there was a crew of two gentlemen which were attentive but unfortunately were not very experienced in the arts of wood floor. they had to install Wood floor in a rather large area. Problems including late completion of the job, size mismatching/misplacement of the boards (gaps between), poor color matching with other areas of wood floor, many boards where not properly glued to the underlying surface and subsequent cracking. we had other areas done by a different company at higher price and you can definitely tell the difference. it is not from lack of effort from the owner it just appeared to be lack of proficiency. by the end of the job there were stains in nearby areas/furniture that we were promised were going to be cleaned with oils, didn't happen. overall would not recommend given my poor experience with their services. I didnt call them to fix these issues, I have the feeling that wouldve made things worse.
    - jorgelina D.
  • This company installed a floating bamboo floor over a concrete pad(the bay window has a wood base).  We experienced  some issues at the time of installation(which were remedied) and later with product shrinkage(which were not).  We have been told that the installation method used in our case,was not optimal. The owner doesn't readily answer phone calls.  He has offered to reimburse us.
    - mary K.
  • We're are just thrilled with our experience with Provider name locked. . We had recently purchased a home with very dark and dated hardwood floors. Other flooring contractors were so busy they would not have been able to fit us into their schedule for months. Provider name locked. worked us unto his extremely tight schedule when we notified him we needed it done prior to us moving or we wouldn't be able to have it done (the hardwood is in all the busiest areas of the house.) Not only did he offer a competitive price but started and finished the job at the best time for US. In addition, the floors look beautiful! The guys that did the work were very detailed and they turned out beautiful!!! The only complaint is they sure liked to chat and the times I was at the house while they were working all they wanted to do was Provider name locked. !


    - Alan L.
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Flooring Contractors in Grand Rapids

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