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Countertop Installation reviews in Grand Rapids

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  • For the estimate he keep probing for what my price point might be.  When I let him know I had priced cabinet doors and drawers at the local box store, he picked his stuff up and walked out the door.
    - Tom V.
  • This is the third (3rd) major remodeling project that Provider name locked. has completed for us. The existing bathroom utilities had to be removed, including the vinyl flooring. Provider name locked. and Provider name locked.   (Son) accomplished this with little or no dust and clutter.

    The new bathroom contains a fiberglass tub and surround, enclosed by 3/8th inch frameless shower doors, new base cabinets with a Corian countertop. A new linen closet replaced an antiquated one. The floor covering was replaced with a marble toned vinyl to match the toffee colored cabinets. Also replaced was all the old cast iron plumbing that serviced the bathroom. The result is fantastic. Everyone that sees the finished bathroom are amazed at the design and functionality. Provider name locked. and the sub-contractors did their usual outstanding work. Provider name locked. is a master at design and task accomplishment.

    Provider name locked. and the sub-contractors cleaned up after each task. Never leaving materials laying about the job site. I can't say enough about Provider name locked. 's excellent work ethic, and daily general attitude. Provider name locked. did most of the work himself, and was on-site when the sub-contractors were working.  I must commend the sub-contractors , the plumber, electrician, and the painter as they are very professional and are the best that I have encountered.

    When Provider name locked. finished the previous projects, my wife (being a Grand-mother at the time) gave him a Grandma's Approval. She is now a Great-Grand Mother, so she is now giving him a Great-Grandma's Approval.

    - Ray G. K.
  • The granite was poorly installed with many errors. The backsplash leaned away from the wall. Tear out of the existing counter damaged the wall. A gouge was left in a wall corner from fitting the granite. One piece of granite was not glued to the frame. Utility brackets for the bar were installed on the outside of the bar instead of inside as they were designed to be causing new wood veneer being installed. 
    The tile backsplash was never ordered and took over a month to come in and be installed. Twice the granite backsplash was broken taking extra time to fix. 
    . Many of my calls were never returned and I was treated rudely by the office manager. A comment was made to my designer that I was costing them a lot of money. One of the workers arrived 4 hour late. I was told that I should be happy that the errors were fixed and the finished product was acceptable. I was also told that this situation is not uncommon in construction. 
    A job that should have taken 1-2 days took two months. 
    Two industry people, a tile company and a kitchen installation company stated that they would never recommend Provider name locked.
    My overall experience was frustrating, upsetting and left me with a feeling of helplessness. It seemed to be a perfect storm of one disaster after another. 

    - Patricia P.
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Countertop Installers in Grand Rapids

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