Find top-rated Service Providers

Find Top-Rated Grand Rapids Auto Body Shops

There are 20 top-rated auto body shops in your area and 81 to avoid.

After 20 years, it's now free to join.

  • More than 10 Million Verified Reviews
  • Nationwide Coverage
  • Trusted Ratings
Join Angie's List Now To see all 20 highly rated companies in Grand Rapids

Explore Our Solution Center for Helpful Auto Body Repair Shop Articles

Go to the article: 

Crash! How to Work With Insurance to Fix Your Car

.
Auto body shop
Go to the article: 

Extended Auto Warranty: Is It worth the Cost?

.
Auto mechanic
Go to the article: 

How Can I Find a Reputable Auto Body Shop?

.
Auto body shop

Auto Body Repair reviews in Grand Rapids

  • A
    Hello Auto Body
    Got in a front-end accident and needed a lot of work done to my car. I was recommended to Hello Auto Body from some friends and I could not be happier. I have my car back and it looks amazing but what really got me was the customer service that they have. Eddie kept me in the loop with what was happening every step of the way and made sure that I knew exactly what was wrong with my car as well as what he's going to do to fix it. He went the extra mile to look top to bottom for anything that might be wrong and to recommend fixes for them if they weren't being covered. I'm surprised he got my car back in shape with how much work needed to be done but it's looking better than it was before it was even wrecked.
    - Rurik W.
  • A
    PFEIFFER COLLISION & PAINT CTR
    They told me it would be two weeks before they could start work on it, as they needed to order parts and finish other projects already underway. I brought it in at the appropriate time, and they got right at it. They said it would take about a week, and it was done right when they said it would be. In addition to doing a great job on the car, the personnel - both the office receptionist, and the estimator, were very personable. It was a pleasure doing business with them.
    - Jack B.
  • A
    KOENES AUTO BODY
    Top notch service and work on my Volkswagen. They were professional, friendly, and followed through on their promises. In addition to doing a great job fixing the damage, they detailed the entire car and provided a bottle of touch-up paint that matched the color of my vehicle. I would definitely go back (although, I hope I never have to)!
    - Christopher s.
  • A
    O'NEILL'S BODY SHOP
    They directly found a used headlamp on the market to suppress the cost without me having to ask them to look for that. Although I'm not happy being in the situation of another car sliding over the snow into me and with Michigan no-fault insurance, I'm happy with O'Neill and how they got my car in great shape again!
    - Gerrit d.
  • C
    Gerber Collision and Glass
    Took car in on Monday, they said they would email the estimate by Tuesday. On Friday, after not getting any communication, went there. They said they thought the estimate had been sent, and printed off the estimate for me. Said it would be about 3 weeks before they could get to it. (Car was drivable, but without driver side mirror.). When we called after a couple weeks to get a firm date, the date given was another 3 weeks out. Wanted car brought in on Friday, but apparently didn't do anything on it until Monday. Called Monday afternoon to say there was more work to be done than they had previously thought. Car finished following Monday. Turned out the memory seats no longer worked. Brought car back, and later in the day they said they had to order a wiring harness. A week later we called to see if the wiring harness had come in, and nobody seemed to know if it had even been ordered. Car finally fixed about 2 1/2 months after initial contact.
    - Jack B.
  • A
    K & M NORTHFIELD DODGE INC
    I recently broke my hip and felt that a Town and Country would work best for me and our family. We decided to buy a used 2016 Town and Country with very low miles so we would have two or more years of factory warranty, bumper to bumper, and up to 5 years on the drive train. We had explored other dealers and visited some of them on line or in person. Their selection was very limited and the units they had were all in excess of 25,000 miles. I called K & M Dodge and spoke to Bruce Whittenbach in used cars. He was professional and direct. We discussed what I was looking for and what I wanted to spend. He had two units that could possibly work for us. One with 12,000 miles and one with 18,000. (They had over 40 units to choose from). When I explained my injury he said he would have them pulled out and up by the office so I could see them with our much moving around. My wife loved the white one, and I loved that it only had a little over 12,000 miles on it! Bruce was able to make the sale work to within $ 500 of what we had discussed on the phone. I was very satisfied with the terms and we had a deal! After a few days, we noticed the clear coat lifting off a spot along the bottom of the driver's door. I called Bruce about it and he listened to me, and then had me bring it in to their body shop. I was not sure what to expect. Chris Pitts, the body shop manager helped me to understand that this was a problem with a repaint done to the door some time prior to K & M owning the car and was not a factory warranty issue. But instead of passing the buck, they said they would repair the pealing clear coat! I was very thankful that they did this for us at no cost. And if that was not enough, they provided a loaner Town and Country for the three days it took to make the repairs to ours. My wife and I so appreciate Bruce and Chris and K&M's help with this. It���s nice to know that there are still companies and staff in the car world one can still trust. We would definitely use them again!
    - Dwight J.
  • A
    Gerber Collision and Glass
    Gerber replaced my sideview mirror.  The process was relatively painless.  I took my car to Gerber early one morning and they promptly provided me with a written quote.  I agreed to the price and they scheduled the work for later that week.  The morning of, I brought my car in and waited while they made the repair.  The whole replacement took about a half hour.  It looks great, matches the rest of the vehicle perfectly, and works like a charm.  They even cleaned the inside of my car (which was unnecessary but a nice surprise).  Also on the plus side, the employees were very friendly and easy to work with.  They may not have been the cheapest option, but they do quality work in a prompt fashion, and I would definitely use them again in the future.
    - Brighid B.
  • F
    Kool Chevrolet
    The day after purchase I waxed my new car to find the rear bumper cover had been poorly and only partially re-painted with overspray on the tail-light and a small dent in the lower bumper cover.  I confirmed it had to be Kool Chevrolet to do the poor repair by contact the dealership that took back the leased car and the auto auction that sold the car to Kool Chevrolet.  No damage was reported on the post-lease inspection either.  Kool Chevrolet sold me a ?Certified pre-owned? under false pretenses and when I
    contacted them about properly painting the rear bumper cover, they told me to take a hike.  Re-painting the rear bumper cover will cost me an extra $614.52 due to the tri-coat paint job.  Not to even mention what else they potentially lied about?
    - Matthew S.
  • A
    PFEIFFER COLLISION & PAINT CTR
    Very easy process.  Pfeiffer was on approved list of collision shops with my insurance company so only had to get one quote.  They have nice facility to do estimates, clean and easy in and out.  Once approved by the insurance company got the car in and the work done.  On time and within budget give or take a few dollars.  Work was done well.
    - Michael L.
  • A
    HANSEN COLLISION OF KENTWOOD
    Easy to deal with. Kept me informed as promised. Professional attitude. Had to leave my car there for a few days before I could pick it up and there was no hassle. Cleaned the inside of my car as well as the outside-didn't expect that. A much easier experience than I anticipated. You can't tell I had a repair.
    - Eileen P.
Join Angie's List to view provider's name.

Auto Body Shops in Grand Rapids

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!