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Countertop Installation reviews in Fresno

Real People ~ Real Reviews ~ Real Results

  • Paragon did make one mistake when drilling the 5 holes for my sink (soap dispenser, dishwasher air gap, faucet, garbage disposal, water dispenser).  My faucet was a new style (at the time) with the hot/cold lever off to the side instead of in the back.  They cut a hole too close to the lever.  We didn't want the garbage disposal button right next to it, but it's the only thing that would fit.  They should have paid closer attention to exactly what was being installed, but in the end, we are used to the garbage disposal button being there.  I am still pleased with the job Paragon did.  They were careful to put the prettiest parts of the granite in locations that would show.
    - Michelle D.
  • Would not return phone calls for installation after contract was signed. Did not show up for date that he was to show for installation, I had to call him and he said he was too busy to call me and that they had not cut and polish the granite. On each call he showed up from an 1 hour to 3 hours late. Did not do finish work, i.e. caulking and was short on the backspash with a 1/2" gap from the wall. Also, he did a poor job on polishing the granite and I am not sure if it was sealed. Said he would be there by 9:00am to fix the shortcummings and did not show up. Spent a lot of money on a very mediocre job. Also he will not send me a paid invoice that lists labor from material.
    - William N.
  • Overall, I was very satisfied. I had two other bids for the granite work and another two bids for the floor tile. When Provider name locked. came out for the tile bid he indicated that he also does granite. I asked him to bid for both and his tile bid was equal to the lower of the previous bids and his granite bid was about 30% less than the other two I had received. The work was done reasonably on-time and I have no complaints about the quality. During the tile installation, his workers broke a mirrored sliding door and Provider name locked. 's wife called to advise me of the problem and proceeded to have it fixed.
    - JAMES H.
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Countertop Installers in Fresno

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