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Remodeling reviews in Fort Worth

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  • Friday, Aug. 14: Provider name locked. staff advises us that work will start on Monday, Aug. 17. The bathroom is cleared out and ready for construction. Monday, Aug. 17: When no workers had arrived by 11 a.m., Client calls the project manager and was nonchalantly told that there had been a mix-up, and no work would take place that day. We lost the entire day (a vacation day for us). Provider name locked. assured us we would have a crew onsite at 8 a.m. Aug. 18. Tuesday, Aug. 18: At 9 a.m. when workers had not arrived, client calls Project Manager for a status check. He rudely replied, ?We are working on getting your materials. We?ll be there.? At 10:30 a.m., a worker Project Manager finally arrives to begin demolition. He said the sink, tub and toilet would be removed and stored on the side of the house; he planned to return in ?a couple of days? to pick it up. client expressed concerns about the effects this would have on the neighbor and on the irrigation system in the yard. As contractor worked, blood stains are left on the door jamb in the hallway scuff Provider name locked. are left on the wall in the hallway(See Photo Drywall debris is left in the driveway. The worker does not bring buckets, so he asks to borrow two of ours. One is ruined. A broom and dustpan he asked to borrow are now nowhere to be found. Since the worker was solo, we had to help him remove the old vanity from the house and load it in his truck. Wednesday, Aug. 19: We are told that no work can take place today because the City of Fort Worth inspector would be coming, and workers would be in the way of the inspector. The inspector spends no more than five minutes in the house. Another day of construction lost (and another day of vacation for us). Thursday, Aug. 20: Shower Provider name locked. , Provider name locked. board and drywall installed. Friday, Aug. 21: Worker Contractor begins installing shower tiles. Project manager arrives around lunchtime and tells the worker that the work is unacceptable. They exchange words in the front yard, and Provider name locked. says the worker is off the job. No progress today. Another day of wasted vacation time for us. Before he leaves, contractor pours a bucket full of white liquid down the driveway, leaving a stain. Client requests a new project manager, and new Project Manager is assigned to the job. He arrives and ensures us that we are in good hands, and the job will be completed in short order. Saturday, Aug. 22. Tile man contractor completes about 80 percent of the floor before leaving . He says he cannot start on the shower tiles because no Provider name locked. sealant had been applied by the previous worker, and none could be purchased on a weekend. Contractor work is good. Project Manager arrives at the jobsite to look everything over. He discovers that the shower hardware has not been delivered with the rest of the project supplies. We are not sure of the status of the shower hardware. Monday, Aug. 24: Tile contractor and his helper arrive about 3:30 p.m. and say they must remove the shower Provider name locked. because it was scratched by another worker who did not put down drop cloths contractor can?t tell us when a replacement will be available. In the meantime, while at his office, client receives a derogatory and hateful text message, obviously intended for another Provider name locked. employee, from Project Manager which was discriminating and hateful. __________________________ So that brings us to Day 7 of the project, and the only thing that is completed is a portion of the floor. And we?re on our third project manager. This project took a total of 4 weeks and we were told it would take about a week. It's hard to get a response from management at Provider name locked. and need to follow up couple times before they do. This was a horrible experience and do not recommend using this company.
    - Michael C.
  • It took provider over a year working with the City of Fort Worth to secure all of the permits.  Long periods of no communication took place and provider kept asking for money due to the delays.
    Over the second year of construction, workers only appeared at the house periodically.  Eventually the foundation was poured the new building started to be built. We had little communication with provider unless his contractors were stating they would not finish the job unless he paid them.  
    Provider kept saying to keep faith and that the job would get completed. And he asked for money. 
    More delays, bad inspections, more asking for money though out the year as his business and personal life were causing problems.
    By the end of the second year we had given the provider the last payment to secure sheet rocking, flooring, tiling, cabinets, finish electricity, water heater, and so much more.  By the time we fired this provider he had received over $20,000 for us and could not finish the project.  We not only had to pay the contractors what was owed to them, we also had to hire a team of 7 workers to come in and finish the compete job.  IN 7 DAYS, they were able to get everything done before the year ended.
    When all was said and done we set up a contract agreement with the provider to pay back a portion of what he owed through monthly payments.  He made one payment and we have not heard from him since.
    This is just a small part of the story.  We checked references. We saw his work.  
    We lost so much money in this disaster.
    - Philip S.
  • When I called, Provider name locked. answered and was extremely helpful.  Even though her company handles much larger jobs, she asked what I needed and told me she would try and help.  Within an hour I got a call from Kenn Provider name locked. , one of their guys.  He was here within 15 minutes and had my door hung within another 30 minutes.  He was courteous, professional and took care of the mess.  In 2 hours the friendly people from Provider name locked. had taken care of business like a BOSS!!  
    When I do need something big done...they will be my 1st phone call!!  If they take care of the small stuff like that...just think how awesome a big job would be!!
    Thanks y'all!!
    - Jeff M.
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Bathroom And Kitchen Remodeling Contractors in Fort Worth

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