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House Cleaning reviews in Fort Worth

  • F
    The Cleaning Authority - Fort Worth
    They make grand promises of a deep cleaning but dont even get the basics done. They list everything they do on every clean and then list the main focus for that day but they dont actually do them. They also claim that a manager sometimes goes in behind them to check the work. We have a ring doorbell so we see when anyone goes into the house and not once in the over one year we have used them did a manager go behind and check. Well we started having issues with things not getting done, I waited without calling and tried to give them the benefit of the doubt that it was just a one time mistake but it kept happening so I called Jack to talk to him. I mentioned that they kept leaving a white cleaning powder all over the shower and it was not cleaned at all. They also would often miss a whole room or not clean the floor well, or not do the detail cleaning for that day. My concern here was not that they just missed it, it was that it was obvious no one was even giving it a second glance and doing a walk through to make sure the work was done before leaving. SO I just asked if he could make sure that someone is going behind and checking to make sure everything was done. All the cleaners said the next time they came was " make sure you rinse the shower out good". So I gave them a few more times to see if they were going to heed what I asked. This was just a waste of my money. The next few times they didn't even do the basics such as cleaning the toilet or dusting the mantle. I called to let them know I would like to cancel my clean for the week and when Jack asked if I want to reschedule for tomorrow I told him no I am currently looking for another cleaner and mentioned the issues I found with the last clean and his response was " well if you think you can find someone better than Leticia then I think we need to part ways". I told him I really think it would benefit him if he would go in behind them sometime and check because they are not doing as good a job as he thinks they are and he responded with more attitude and telling me to go find someone better and pretty much hung up on me. It was the most unprofessional encounter I have had with someone who is supposed to be a manger. Its like he didn't even care if he keeps business. I just hope my review can help keep someone else from wasting their money and giving it to this con artist.
    - Maressa C.
  • A
    Bosna Clean
    We were looking for a professional service to clean our Airbnb in Ft. Worth. I interviewed multiple cleaning services. The quote I received from Bosna Clean was not the lowest that I received. However, I could immediately tell they knew what they were doing and felt comfortable and confident that they would provide the level of cleanliness and attention to detail that we were seeking (for us and our guests). Sometimes you get what you pay for, when the service and experience are great, it's worth it! My experience with Baisa has been top notch. I appreciate that Baisa is great at communication; she's responsive, direct, personable, and professional. I feel great knowing that we and our guests have a clean and well maintained home to visit in Ft. Worth. If you're looking for an honest and quality driven cleaning service, I highly recommend Bosna Clean.
    - Brian B.
  • A
    Blackwell Commercial & Residential Cleaning
    Becky was awesome! She contacted me prior to the cleaning to come out and properly scope the work and understand my expectations. We devised a cleaning plan and I am very happy with the results. The first words out of my husbands mouth today were, ���WOW, the house looks awesome!��� We will definitely be using Blackwell cleaning routeinly and would highly recommend this service!
    - Melanie L.
  • D
    DJ's & ER's Cleaning Service
    Not satisfied! The floors were not mopped, the house was not dusted, the shower was not cleaned, the bathroom counter tops were not wiped down. I will not use this service again and would not recommend it!
    - Melanie L.
  • F
    Greenly Maid
    I had guests coming on Thursday night and needed my house cleaned. I booked Greenly Maids to come to my house at 9am Thursday morning to perform the cleaning. They were quite a bit pricier than others I looked into, but I decided to give them a shot. They asked that I confirm with a text. I sent a text to confirm and they replied with a text confirming that they would be there that morning. A little while after nine on the day of our appointment they still hadn't shown up. The actual time wasn't in any of the confirmation texts (only spoken), so I was worried I messed up the time that they were planning on coming over. I sent another text to confirm, and they did not respond. I waited a while, and called them. They did not answer the phone and did not return my voice-mail. At about 10am I texted again. Still no response. At 11am I called again. They still did not answer, and to this day (It has now been over a week) they have never returned my texts or calls, not even to apologize or explain what happened. So after two ignored texts and two ignored calls, I realized that they were not going to show up. It was too late to book somebody else, and I had guests coming that night. So I had to re-arrange my whole schedule, get out of some important commitments, and clean my house my self. I can understand mix-ups in scheduling or logistics, but what really bothers me is how unprofessional it is to totally ignore my texts and phone calls. Maybe they went out of business from the time I booked the cleaning to the time they were supposed to show up. If so, then bad reviews won't matter and nobody will be trying to book them anyway. If that is not the case, though, I recommend you think twice before booking them if you really need the job done on a time-line. If they flake on you like they did with me it could really put you in a bind.
    - Quint O.
  • B
    Clean Choice
    We had family coming into town in 2016. I found a coupon on Angies List for a six or eight hour deep cleaning. Clean Choice came out and did an incredible job. Since then, my wife and I have used them twice a month. Once, they accidentally broke a treasured trophy. But they stood behind their work and covered the cost of replacement. The women who come out are the same crew. This allows us to feel comfortable with those who are in our home. They work for the entire two hours; heads down and cleaning. They also have flexibility in what is cleaned. So, if I have a room that hasn't been used, then we can work on something else. Overall, I'd very much recommend them. If you are unsure, look for one of their coupons here on Angies List.
    - Jon P.
  • A
    Mariana's House Cleaning Service
    I hired Mariana to come do a deep cleaning to start with and then to come once a month after that. She showed up on time with 2 other helpers and they did a fantastic job! I could not have asked for a better result. They moved the furniture to get to those hard to reach places and did everything I asked for with excellent results! I look forward to having her come every month and cleaning my house.
    - Jacob C.
  • A
    Something in the Water Cleaning Service
    Carrie is a joy to have in our home and always does an amazing job! You can tell she truly enjoys her work and she takes pride in doing a great job. She is very trustworthy, professional and does exceptional work. Her employees seem to all have the same character and work ethic. I highly recommend Something in the Water cleaning service!
    - Mindy G.
  • A
    Vicky's Housekeeping
    It went extremely well. She arrived on time and did an excellent job. My house was sparkling clean and smelled and looked wonderful when she was finished. She is also a nice, friendly person. I would recommend her to anyone wanting their house cleaned and gladly hire her again myself.
    - Victoria W.
  • B
    At Your Service Janitorial
    For starters, I called 5 different agencies, At Your Service was the only one that actually answered. I explained my situation, and the person who answered assured me they could meet all my needs. Secondly, I have a few quirks about how I like certain things done and certain equipment I want used for different tasks. They were more than happy to accommodate.. Shanique showed up at the exact time she said she would, and accomplished the job at hand and in a very timely manner. If you are in need of housekeeping services, pleased go into it with reasonable expectations that no one is going to clean your house as well as you would clean your own. Under the circumstances of my disability, they exceeded my expectations, and I will continue to until I am able to do it again myself. Polite, courteous and professional all across the board.
    - Kolby F.
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Home Cleaning Services in Fort Worth

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