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Cable Tv reviews in Fort Worth

Real People ~ Real Reviews ~ Real Results

  • He was an extremely nice fellow and cleaned up after himself taking great care not to track anything into the house and did an apparently awesome job with his electrical work. Everything looked really good. 
    Pricing was very straightforward and up front. He told me he only could charge me by the hour over the phone because it was such a small job.
    - Trevin R.
  • Our lines are old, and I have an elite uverse account which is supposed to provide me with download speed of 3-6mgps. Because the lines in my neighborhood are so old, they cannot give me what I pay for. The tech finally gave me information to switch to other channels that are less used because my download speed will go between 1-1.6 when everyone is home in the evening and I cannot even stream movies. Unfortunately they keep adding customers to the line which keeps slowing it up.
    There is no future plans to change the lines. However the service and techs are really good. Unfortunate that the service is poor. I am waiting for "Clear" to service the area and then I don't have to worry about that stuff anymore, but until then, I am stuck.
    - anastasia C.
  • Installer was prompt and polite. However, he left no instructions on how to operate the system. No channel guide was provided. All four remotes were delivered with dead batteries. I called Charter to ask for a channel guide and operating instructions. They said they would fax me a channel guide. After three days I called back and advised them I never received it. This time I stayed on the line while it was faxed. They had no manual on how to operate the remote control. I was told to go to their web site for operating instructions. (What about customers who have no Internet access?) The web site does have instructions. I was a former customer of Dish Network and had to change due to changing residences. The Charter remote units are nowhere near as capable or user friendly as Dish Network's. The Charter picture quality is poor and cannot compare with Dish Network's. Charter customer service is a joke. I am stuck with them for now, but I would advise anyone to go Satellite.
    - ROSS S.
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Cable Companies in Fort Worth

Companies below are listed in alphabetical order.
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