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Auto Repair reviews in Fort Worth

  • F
    I bought the Essential Care Platinum Synthetic plan for my vehicle from advisor Matt Hagee on July 12 2018. Mr Hagee said it was a 1 year plan with 4 oil changes and would save me a lot of money. When i told my husband I bought the plan he was unhappy because he really didn't want us to use them anymore because of poor service and repairs. The 2nd time I called for an oil change the lady on the phone said that I had 2 oil changes left which I thought was strange because I was supposed to have 3 left. On June 11, 2018 I went in for what I assumed was my final oil change. They said my plan only included 2 changes not 4. I explained everything to them and they still refused to make it right.
    - MADONNA K.
  • A
    Huggins Honda
    They did an excellent job doing the vehicle renewal, did an warranty work on the Air Conditioners, as well as the the spring on the back of the car and replaced them, and with the springs work perfectly. quite a work was done on the car worth $800 and I did not charge me for it since it was covered by the warranty.
    - Modesto G.
  • A
    Rick and Rays Auto Plaza
    These guys were great! My TPS light lit up on my way to work this morning. I called Rick and Rays and they were able to get me in within 20 minutes. They then put my Honda up on the rack while I was there and discovered it was only low tire pressure. They were very honest in telling me I didn't need a new tire and that if I had further issues to call them. Also they had mention if I did have need to have a tire replaced they could temporarily put on my spare to get me home while the tire was ordered. Defiantly use these guys! Thanks, Casey
    - Casey C.
  • A
    Jeffrey's Automotive Supercenter
    Took truck to them to find out why the truck would sometime turn over but not start. Sometime would blow the fuel pump fuse and most times would not. They diagnosed the fuel pump needed replacement. After replacement the truck states every time. Its been 5 weeks since the diagnosis.
    - Greg F.
  • A
    Jeffrey's Automotive Supercenter
    Neighbor kid backed into my SUV passenger side front fender. Got three estimates, one from Jeffrey's. They were professional and through doing estimate. Came in with the middle priced estimate. But they used top grade PPG materials (others did not) and they would remove and repaint the entire bumper assembly (others would spot paint and blend). They had vehicle back to me in two days and it looked great. Lifetime warranty.
    - Gerry H.
  • A
    I had to have a right front hub bearing pressed in. They did not try an say that I had other issues with my car. They fixed the car faster than they promised and cheaper than the written quote. Every one there went out of their way to help out. I just moved to Fort Worth from Florida and. I will be going back any time any of my cars need to be worked on.
    - David S.
  • A
    Tim's German Auto Inc.
    Tim's German is the ONLY place I take my 1998 VW Beetle! The mechanics are through, honest and the most reliable in town! Tim's prices are ALWAYS lower than the dealer's quotes, and the staff makes you feel like a member of the family. I trust and recommend Tim's German Auto 100%.
    - Melinda M.
  • A
    Rick and Rays Auto Plaza
    Perfect! They had me in and out. Even offered to drive me back to work because there was a small wait, but I work about 26 steps away so I said I needed the fresh air. Hands down the best customer service I've experienced with a shop. I know where my new go-to place is!
    - Ashley H.
  • A
    Christophe performed the work and did a good job. Job took only 30 mins or so. I supplied the belt. Both he and Jesse the Service Manager were professional and nice to work with. I have used the hwy80/Alta Mere place at various times throughout the years for basic mechanic work. They have always did good work and explained things when had questions on work or cost.
    - Robert W.
  • F
    Was told it was going to be $100 for alignment. He said normal price was $89 and that the $10 extra was for parts "shims". Went to check out and the total was $100 plus $8 for parts plus $2 for hazardous materials. The whole front end was brand new what hazardous materials could he have disposed of. I decided to give them the chance to make it right. Gave them a call and asked the price of a front end alignment for a early model GM car and was told again $100. I asked if that was $100 with parts or $100 plus parts or shims. Was told again no just a hundred for everything. Told him ok that was the exact same thing I was told Friday but at check out it was $100 + $8 parts + $2 for hazmat. He said sorry about that and for me to come up there and they would look over ticket and take care of it. So I drove back up there to have their story change again. Was told that the alignment was $100 and the $8 parts fee was actually a "shop fee" and that the $2 hazmat fee was for grease and clean up chemicals. I greased the whole front end for the 1st time 15min before I took the car to him and I also watched him do the whole job. The chance to make this right was turned down and in return they rubbed my face in the mud a little deeper. It would have cost them $10 to make this right the loss of my business and the business of anyone who reads this review will cost lots more and that is just bad business. I own 3 vehicles and service 6 more family cars that will no longer do business there. Yes all over $10, bite me once shame on you bite me twice shame on me.
    - Joseph B.
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Auto Repair Shops in Fort Worth

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