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Find Top-Rated El Paso Countertop Installers

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Countertop Installation reviews in El Paso

Real People ~ Real Reviews ~ Real Results

  • Actually very well over all. Unfortunately the owner had a health issue that delayed the delivery and install. But, once he was well everything was done in time for Thanksgiving. Will use his service again the near future.
    - Melissa S.
  • We have a very old dining room table that was getting wobbly. I called to get an estimate and Provider name locked. came by and patched it up. He was very professional and courteous. I am more than satisfied with the work performed.
    - martha M.
  • DO NOT use Provider name locked. ! There professional business conduct is terriable. This provider was recommended by our contractor and their estimate was a couple of hundred dollars less then our original choice for counter tops. We now wish we would of stayed with our first choice. Their representative (Provider name locked. ) told us he could do the counters for $5907 according to the plans that were submitted to him. We agreed and signed a contract and paid 1/3 the cost up front. After the stone was aquired by the company we approved it and paid an additional 1/3.
    After our cabinets were installed Provider name locked. came out and measured all the surfaces we showed him we wanted counter top to go on. The following day his crew installed the counters and they were beautiful. They did an excellent job producing and installing the counters.
    Now here is the problem. Provider name locked. knew from his measurements that the amount of counter top required needed to be increased by 20%from the original drawings, with a corresponding increase in price, but he never said anything about it. When he arrived two days later to collect the balance due I had already written him a check for the final 1/3 payment. He told me that due to the increase in the amount of counter top required the final payment was $900 more than the original estimate.
    When ask way he did not tell us this when he measured the cabinets? He apologized, agreed he should have told us the required amount of counter would cost more then the original estimate, but we should have know that due to a clause in the contract stating that and estimate might change we should have expected the amount owned would change.
    Technically he is correct. Customer relations and service wise it's the old bait and switch routine. Very un-professional, which left a sour taste tainting the entire transaction. I could see a couple of hundred dollars but almost a thousand dollars: without notifying the customer is unacceptable. I paid them the total amount billed but will never do business with them again.
    DO NOT DO BUSINESS WITH Provider name locked. !!
    - George B.
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Countertop Installers in El Paso

Companies below are listed in alphabetical order.
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