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Specialized Services reviews in Detroit

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  • Being that I live 700 miles away from my former home that I now rent, I needed a fast and reliable option for this expensive home upgrade.   After looking at Angie's list for about 90 sec, I settled on Provider name locked. , LLC based on the number of positive reviews given by other satisfied customers.

    Provider name locked. understood that they needed to inspect and estimate my roof prior to engaging in any form of contractual obligation with me.   They set up a date quickly, inspected and estimated, and got back to me in a reasonable amount of time.  They hit my price point with no-nonsense up-front estimating and pricing.

    Included in their estimate provided was an allotment for around 224 sq. ft. of plywood that may or may not have to be replaced due to age, rot, termites, etc.   This one particular attribute is a pain point for many customers of OTHER roofing companies as this "revelation" takes place during the actual work and leads to an upcharge being applied to an already agreed upon amount.   Not with this company. That allotment provided me comfort in the fact that I would not have to deal with "surprises" during the job.

    Now about the day of the job.  The crew arrived around 8am-830am.  They were DONE by 230pm.  Yes, my house is small - however, to set-up, rip, replace, and clean-up in under 8 hours was amazing.  No litter was left on my property as I was there to inspect the work directly after the crew left.  Add to this the fact that the company sent a person around to my property with a metal detector to Provider name locked. for nails, staples, etc. - what more can be said?  AWESOME.

    Customer service was 5 stars.  Interaction with the entire company was 5 stars.  The warranty on the work is 5 stars.   After a 700 mile drive to Detroit to engage in this transaction, the 700 mile return trip was made much nicer due to the fact that I have one less thing to worry about with my rental home.

    Great work!  I will be recommending this company to EVERYONE who needs an affordable roof replaced quickly and effectively.

    - nicholas D.
  • We called Provider name locked. to setup an estimate and after answering a few short questions over the phone we scheduled the appointment for the next day!  We we pleasantly surprised that the representative that gave us the estimate was actually a Provider name locked. family member.  It says a lot when the company cares enough to hire family to represent the company name.  The representative was very knowledgeable about the job we wanted done and came prepared with samples.  It was clear that this company was professional and legit.  Our project was scheduled for a start date in mid-October. Provider name locked. started our job 2 weeks early, wow! There weren't any issues with the supplies being back-ordered or not in stock. When the crew arrived they came prepared to work. They worked in the cold, in the rain and late on some days.  One of the crew was in excruciating pain for the duration of the project. He worked through the pain with dedication and determination to complete the job. His work ethic was admirable and a true testament to the quality of workers that Provider name locked. employs. Communication was easy.  They listened to our concerns gave professional advice and never behaved as if we were bothering them.  At least three times we changed our minds about our color schemes and our requests were honored without any fuss. Our garage was a challenge for the workers as it is old and no longer symmetrical.  When the garage was completed it looked amazing.  It was true skill, talent and knowledge that at gave our home a NEW look.  Payments were easy and the price quoted did not change.  We paid 1/3 when the job was started, 1/3 when the job was half-way done and the last 1/3 upon completion after walking through with a rep.  The crew cleaned up after themselves and were very respectful, courtesy and polite.  Choosing the Provider name locked. has been a true blessing and all of our expectations were met.
    - Carla D.
  • .  I called Provider name locked. and he was at my house an hour later-fixed the leak, ran the washer to make sure it was fixed.  He was very professional and friendly and charged a very reasonable price.  I would definitely use him again
    - Andrew P.
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Specialized Services in Detroit

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