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Floor Cleaning reviews in Detroit

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  • Provider name locked. Met to discuss the job required. He seemed understanding of our situation. He gave a very reasonable price. Although he was knowledgeable and very understanding, when asked about an additional 10 foot squared area which is separate from the main floor only by 2 counters he said he had not included that in the original quote. He asked how much additional we would want to pay for that and a small restroom. We settled on an amount. And agreed to have it done the following weekend. His arrival time was for 10:00 am; 10:20 am the following weekend he called and left a message saying that he was running a little late but on his way. He would arrive at 11 am or shortly before. 11:05 am Arrived alone. When asked if he needed any assistance he said thanks, but no. He was used to this and usually works with someone but decided to work alone today. *note that the previous week during the walk through he kept saying "we" and then would change it to "I".. After about 2 and a half hours on the upper level he declared that the wax build up from previous waxing was too great a chore to do at the cost he'd quoted us. And it would take a great deal of time as well. We agreed to forego anything too labor intensive since it would cut into the time needed on the 2nd level. He then stated that he wanted to give us a floor that would make him proud/his conscience clear. But, he wouldn't even attempt doing the other side of the same room. He would only clean it enough to make them "match". They're separated by a 3 foot carpeted Provider name locked. . By 2:30 pm he started the 2nd level while he waited for the upper level to dry before a final mop and seal. After he'd done one side of the room (he'd suggested "we/he" could shift everything to one side and then the other) he came and said that he hated to put us to work but the things needed to be moved over to the other side now. And he was going to go get something to eat. He hadn't eaten all day. He returned 45 minutes later. All in all he did 3 sections of floor (the whole lower level and half of the upper level). He said that he could return the following weekend to complete the job. While we agreed on the same time for the following week he still showed up at 11am. He, again, came alone. We had, once again, moved everything in preparation for the work to be done so he was able to get started right away. This particular side of the room had suffered more water issues in the past so it actually had less wax buildup. All in all it was done in better time and well done. He didn't indicate how best to maintain it but it also didn't cross my mind , at the time, to ask. He gave us a postcard of his various other job abilities, for future use. And he gave us some very sound advice on the handling of other situations that require attention too.
    - M L.
  • They were a very friendly family of workers, very good at keeping dust to a minimum, and had a good estimate. However, I had freshly painted walls, and they left several dirt spots all over the walls, and the polyurethane on the floors is severely bubbled. They did not do a good job of smoothing poyurethane or filling in.
    - NAOMI R.
  • Provider name locked. and Dashi were very professional, polite, and thorough.  Provider name locked.
    responded quickly to my call and even came out on a Sunday to
    accommodate my schedule.  Once at my house, they went over my
    expectations and then did just what I asked and did it well.  I would
    definitely use Provider name locked. Services again.
    - Jelani E.
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Floor Cleaners in Detroit

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