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Computer Repair reviews in Detroit

  • F
    GROSSE POINTE GEEK INC
    DO NOT USE!!! They hung a tv at my sister���s home. About three weeks after the installation she came home from an errand and found the tv had fallen off the brace. It damaged the stone around the fireplace, carpeting and the tv. Grosse Pointe Geek will not stand by their work. First they said they wouldn���t because it wasn���t the correct bracket/brace. They are supposed to be the experts-if the bracket was wrong why did they install the tv??? Next they said that because it happened when she wasn���t home they can���t be sure what happened-Come on!!! We are so disappointed in their lack of professionalism, their poor workmanship and horrible customer service. We are so very happy though that her grandchildren were not playing in their usual spot!
    - Linda D.
  • A
    Mike's Computer Repair
    Great! My computer locked up, and did not come up with Windows on restart, remained with empty screen. Opened again in safe mode with connections to get Mike's phone number from previous work, called and was directed on how to get normal start up, made appointment for next day. Tune up completed, no flaws found, other than pesky so called security interloper and also go return of date on desk top.
    - Lorana T.
  • A
    The Computer Guy
    Roman is everything that you want in a Computer Professional.

    He is Punctual, Well Priced, and above all, He gets the Job Done "RIGHT" the first time.

    He also installed an entire Home Office System for us and he is simply "The Best".

    He is a Jewel.  Honest, and had the courtesy to actually Turn Around...while I typed my password, without my asking.

    He is the Only person that I will call for my computer issues.
    - Shoshana S.
  • A
    The Computer Guy
    Roman came a day earlier than our scheduled appointment because he had finished earlier than expected. I was delighted. He went straight to work and after 90 minutes that would have frustrated me no end, he patiently figured out how to remove the corruption from my Windows 10 software and get me back on the computer. After I let him know how much I disliked the new start menu, he installed a program that simulated the Windows 7 start menu.  It was also wonderful to have a technician of his skill actually come to my house. Had I taken my desktop to a service like Best Buy's Geek Squad, I might not have seen it again for weeks.  Roman was extremely professional, respectful, and helpful. I would DEFINITELY use his services again and will recommend him to all of my friends. Thanks, Roman.
    - MARY C.
  • A
    HelloTech: Tech Support To Your Door
    They were great. There was one thing that I wanted them to do and the tech actually saw that the one thing that I wanted them to do wasn't really what was needed to be done. He went online and helped me order the part. Once the part came, he came in and worked on it and got it up and running, as if it is brand new. They charge you by the job and not the hour. It took him a fair amount of time to do it because he had to put in a new motherboard and a new DVD drive. It took him awhile to swap everything over and he worked very hard. He was very pleasant and the cost was what they quoted me, besides the $25 charge for the motherboard. They come to your house. I would recommend them to anybody. He did a really great drive and I was really, really pleased with it. He also installed a new blower motor. I had the part and he just did it for nothing. Another company told me it would cost $300 just to look at my computer because of the age of my computer. They guarantee their work. If I had to get anything else done, I would call them.
    - DEBRA F.
  • A
    HelloTech: Tech Support To Your Door
    They were really great. When they came in, there was one thing that I wanted them to do and the tech actually saw that the one thing that I wanted them to do wasn't really what was needed to be done. So he told me what needed to be done and the part I needed to get. He also went online and helped me order the part and then once the part came back, he came in, worked on it and got it up and running. It was like brand new. He worked on it for a long time and he charged me by the job however long it took them to do it instead of charging me by the hour like others do. He worked really hard and he was very pleasant and the cos was exactly what it was. They come to your house and do it, that's the neat part. I would recommend them to anybody who needs work done on their computer. He did a really good job. I was very pleased with it. He changed the motherboard for a 25 dollar extra. He changed the blower mortar for nothing and I had the part. They guarantee their work and I have had no problem with my computer since then. Everything runs beautifully.
    - DEBRA F.
  • A
    Mike's Computer Repair

     I do not have any don't because I have only dealt with at&t and directv with issues. they are usually rude always want the computer completely rebooted like a person does not know that take hours. He ask me my problems and fix any thing he thought would harm my computer. explaining why every time.  He was a total professional and that is the kind of service I should have been given by the others.

    Great Experience would  recommend him to others.

    - Greta W.
  • A
    The Computer Guy
    Roman resolved issues that many visits from other techs were not able to resolve. We were very frustrated with our VOIP service and spotty internet connections. We also could not connect wirelessly to ipads and MACs.
    Roman responded quickly, resolved all issues on the same day and checked back frequently to make sure our ongoing issues were not recurring. He also connected some VOIP phones that were offline as a side request while he was out here. I highly recommend him!! He is competent, professional and really cares about getting your issues reolved.
    - Sylvia Shelby B.
  • A
    The Computer Guy

    Roman came to my home for a consultation, reviewed my connectivity problems and created a plan, which included running new networking wire through the house.  We scheduled a second appointment with his contractor.  He and the contractor arrived on time and ready to work. The wiring guy was a complete pro.  He got the job done quickly, with minimal interruptions. At the next appointment, Roman came and networked not only my office, but my entire house. While there was a problem that I discovered later, Roman was extremely responsive and came back quickly to resolve the issue. I was so impressed with his service that I gave him another job of fixing a PC which had gone haywire.  Same results.  He got the job done quickly and professionally.


    I can honestly say that my computers/network has never run as fast and smooth as they have since hiring The Computer Guy.  A competent IT specialist is worth his/her weight in gold to a small business.  The Computer Guy is now my go-to.  If you want a professional IT job done right call Roman, The Computer Guy, and watch your IT problems disappear!


    - Gladys A.
  • D
    CNC Systems, Inc.
    the problem remained after the initial clean up and  the computer was unusable. Took it back, same issues after 2nd attempt to fix. Took it back for the third time and they blamed the problems on me, and our poor internet service.  I have comcast's fastest internet speed available and it works just fine with my desk top.  There was no resolution they could not fix the problem and did not offer to refund my money.  Subsequently we purchased a new Dell laptop and have not had any issues. I would not use this company ever again.
    - Marion V.
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Computer Repair Services in Detroit

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