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Chimney Sweeping reviews in Detroit

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  • One of the previously decommissioned chimneys on our historic house deteriorated and developed a large hole above the 3rd floor ceiling and began tilting. Concerned that the 6' above the roof might topple through our new and very expensive roof, I called a number of contractors. Provider name locked. was the second of two that came out and first to quote. Although the 6' of the chimney above the roof had previously been replaced both contractors proposed removing the chimney to below the hole and rebuilding a false chimney only for appearance sake. 
    Provider name locked. from Provider name locked. called November 5th in the early afternoon to say he was on the way to look at the job and if we wanted him to do the work he could start by stabilizing the chimney on the 6th. When he called back with a quote of $5,600. I had not received the 2nd quote and it sounded reasonable so I told him I would accept his offer. He said it would take about 4 days to complete. I further told him we need a certificate of insurance from their insurance agent before workers showed up to work. At this time he reneged on the start date of the 6th, but said they could start on the 7th between 9am & 1pm with the stabilization and demolition. We are closed on Fridays so I arranged for someone to be there to open for them.
    Provider name locked. arrived with a laborer, collected the requested $2,800.00 deposit but provided no contract and did not have the requested certificate of insurance. He was reminded that we wanted a good quality job done. Provider name locked. did no stabilization and to the contrary removed three walls of the chimney from the roof line down past the hole to the third floor leaving only the roof boards holding up the six feet of chimney above the roof and without authorization.  When I saw what was done that night I called and spoke to Provider name locked. who said we wanted it done right and that was the right way to do it. He went on to say it was now a $10,000.00 job. After much negotiation he agreed to do the new job for $6,900.00  on the 11th and it would take 8 more days. Work proceeded very slowly. workers didn't show up every day and typically didn't start until 10a - 12p or later. After several weeks less than half of the chimney was complete, in the first 4' it was 2" out of plumb, there was a  nearly 1" belly in one side and the horizontal mortar joints varied from 5/8" on some to 1" on others. I met with Provider name locked. when he came in that day telling him I didn't have confidence that he could properly finish the job and asked him to leave. During the project to date, never did the owner or a supervisor show up to check on the job. I later learned this was Provider name locked. 's first job with the company. When they finally provided the certificate of insurance it had no workers comp insurance. The owner said employees are sub contractors and he does not carry comp on them (leaving the customer exposed to liability if a worker gets injured). His own advertisements state the business is "fully insured". When he was asked if he had pulled a permit he said a permit is not required for this work. This has not been verified by the Provider name locked. Building Dept. as they are very difficult to contact. Their advertisements again state that they are licensed. When asked the owner said he is licensed as an Provider name locked. (this is not a license but rather a registration).
    My opinion of this business is: that the owner knows little about business, supervision, screening contractors or the state insurance and licensing regulations. Our job was finally completed by Provider name locked. , who sold us the initial job. He said once he saw Provider name locked. 's workmanship he immediately fired him. Provider name locked. and a laborer started late in the morning and did not work every day we were open. Planning and  communication left much to be desired. The final product appears to be of acceptable quality although mortar joints & tooling of them is not consistent with the adjacent chimney as we had specified. Kevins work was totally removed. It took Provider name locked. Until January 27th to finish the job. We had a very mild Fall & start of winter & the project could have easily been finished before the temperatures dipped below freezing. Everyone in this company is full of instant excuses for any problems that arise. They may be good at cleaning chimneys but would never recommend them for any brick work. I would also be very careful of them installing new gas equipment unless you see a license for that type of work and a permit for the work.
    - Barry D.
  • Not good in the beginning. However, we they turned on their vacuum it blew dirt and dust from previous jobs into us into our living. room causing quite a mess . They did apologize it offered us a discount on future jobs. When I called them back to service other areas in the house or have someone to call that they would handle the job that we need it done however it is November and I've not heard back from them since.
    - Herbert H.
  • The two gentlemen were punctual, polite, and very professional.  I have added them onto my contacts list and will gladly recommend them to anyone who needs their services.
    - Sandra W.
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Chimney Sweeps in Detroit

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