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Specialized Services reviews in Denver

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  • My 91 year old father had condo insurance through Brown & Brown for AT LEAST six years and paid the premiums once a year in Provider name locked. ;  the last payment being Provider name locked. 2013.  He moved to an assisted living facility in August of 2013 and notifying the agency of his change of address was overlooked by his daughters.  When the bills and notifications for his 2014 policy  renewal were mailed, they were not forwarded by the US Provider name locked. service to his new address because forwarding had expired.  They could have been forwarded if Travelers Insurance or Brown & Brown had sent the letters certified or paid attention to  the returned mail label.
    Instead we did not learn of the policy lapse until he put the condo on the Provider name locked. .  On Thursday Sept 10, I called the local number for Brown & Brown to see if we could get the policy reinstated.  I was immediately transferred by the receptionist to Travelers 800# where the agent said there was nothing that could be done by Travelers since the policy lapsed 13 months ago.  He suggested I call Brown & Brown about writing a new policy.
    On Friday, I called Brown & Provider name locked. was transferred by the receptionist to an agent who explained that the receptionist made a mistake and I needed to talk to a different agent; Provider name locked. Darling. I was thus transferred to the voicemail of Provider name locked. Darling where I left an extensive message.  I called again on Monday and left a message.  On Wednesday morning I received a call from Provider name locked. Darling but the call dropped mid conversation.  I attempted three times to call her back but got an automated message; dial one for xxx, dial two for a directory by name, etc.  I was unable to get through to anybody.  On the fourth try, I was able to leave a message for Provider name locked. Darling.  On Thursday I left another message.  Today, Friday, I called and the receptionist transferred me to Provider name locked. Darling.  She did not recognize my name.  After I explained the situation, she said she could not do anything because the condo is on the Provider name locked. and suggested I try a different way to get liability coverage - which is not possible because my father does not own additional property.   ARGGG!
    My father was a long time policy holder and Brown & Brown dropped  the ball.  A really good agent would have located his/her client BEFORE the policy lapsed.  A halfway decent agent would not make a client call repeatedly  for seven days before being told "no."   Brown & Brown, read your returned mail and get a new telephone system - and probably a new receptionist.
    - LYDIA E.
  • We wanted a good design for our website but we Provider name locked. ’t have the time or skills to create one that would match our aspirations and vision. Thanks to Provider name locked. and the skills they had, we now have a design that we can be proud of. It was a great decision to call them aside from delivering pleasing results, we never had any trouble with them. They were professional, efficient and most of all honest with their work. Thank you.
    - Masako S.
  • I’d like to thank Provider name locked. for our great new website as well as the painless experience we got. It was absolutely a great pleasure working with you guys. You were very attentive, professional and responsive, which made it very easy to discuss business with you. I will be recommending you guys, especially to my friends. Thanks!
    - Debbie A.
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Specialized Services in Denver

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