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"Worked with Space Solution designer ( ) who is great! Placed a deposit and work was installed promptly. This is a" great, local company to work with and is not a franchise.

-Heather B.

A
"The Paramount team is very responsive and above all communicative (which is extremely important and a must in order for us to recommend them to our clients). All" the work has been completed in a timely fashion and and have come up with creative solutions when dealing with unexpected surprises on site. We highly recommend Paramount!

-Jeremy E.

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  • Worked with Provider name locked. Space Solution designer (Provider name locked. ) who is great! Placed a deposit and work was installed promptly. This is a great, local company to work with and is not a franchise.
  • The Paramount team is very responsive and above all communicative (which is extremely important and a must in order for us to recommend them to our clients). 
    All the work has been completed in a timely fashion and Provider name locked. and Provider name locked. have come up with creative solutions when dealing with unexpected surprises on site.  
    We highly recommend Paramount!


  • My experience with Provider name locked. was, in a word, "variable." Both CF and one of their national competitors were invited to come to my home, design the wall unit and closet organizers, and bid on the job.
      <Provider name locked. >CF's competitor was priced lower and offered more. The CF salesperson did all she could to discount the price but if all other things had been equal, their competitor would have won the business. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >CF's design was superior to their competitor and I liked their construction philosophy (floor-based) better than the other company (wall-hung). These are the factors that won them the job, even though they were more expensive. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The competitor's sales person was every bit as good as CF's. Also, the competitor came to my home with a computer and she designed a 3-D model of each unit while at my home. Very, very cool.Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >I had to drive to CF to see the computer-generated version of their design. However, I was also able to see a wide variety of actual examples of their work in the showroom, so it was worth the drive. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >Both places estimated 4-6 weeks lead time prior to installation. Both places also estimated 3 days total for installation of the units. Provider name locked. > <Provider name locked. >It took a month and three separate requests by me to get a certificate of insurance from CF. I had to resort to threats in order to finally get them to send me the certificate, which was required by the Provider name locked. where I live. This lack of responsiveness had the potential to delay installation of the units and impact a much-needed vacation. This was the beginning of my customer service woes with CF.Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The two men who installed the units were punctual and congenial. However, one spoke no English and the other spoke only a limited amount. They were very respectful of my home and went out of their way to protect floors, walls, etc. They worked consistently and with care. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >On Day One  I discovered a major manufacturing error after the big wall unit had been installed. In my estimation, CF missed the Provider name locked. three times: no one caught the error during manufacture, no one caught it in Quality Control, and the installers missed it. This problem resulted in shelving being permanently placed over my circuit breaker box, which should have been a red flag to the installer. A big portion of the unit had to be dismantled and the correct items were manufactured overnight. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The installer asked me to remove all items from my master closet for the start of Day Two, which was done. However, because of the problem with the wall unit on Day 1, they ended up behind schedule at the end of Day Two. I didn't realize this until 4:30, when the installer told me they were leaving for the day, with the master closet incomplete and all of my clothes, shoes and other belongings still piled up on my bed and all over the room. This is a one-bedroom loft so I inquired what he expected me to do about sleeping arrangements that night. He suggested I sleep on the couch. I will be the first to say that this reply almost caused my head to blow off my body. A $9,300 expenditure, a problem they caused the day before, and the result is the client should sleep on the couch??? BTW, I was told in a conversation with the salesperson during this time that the manager of the installation crew was insisting that they leave, regardless of where this left me. Customer service?????Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >After my freakout and with the assistance of the salesperson, it was decided that the installers would stay until the hanging rods were installed so I could at least move my clothes off of the bed and sleep there. It still meant moving everything back to the bed the next day so they could finish the job, but since the only other option was sleeping on the couch, it was worth it. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The owner of the company called later that evening while I was out having dinner/feeling remorse for choosing CF. He apologized for the problem and offered to bring rolling racks to my home. SO not the point. Again, customer service??Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The final day went smoothly and the last closet organizer was installed with no problems. The guys left by 1pm. At my request on the previous day of freakout, the salesperson came by to look everything over. While she was here I noticed that the top half of the wall unit was not aligned with the bottom half -- it was off by approximately one inch. Correcting this would have meant bringing the installers back, tearing out the top half (for a second time) and re-installing. Frankly, I just wanted the entire experience to be over with, and no more impact on my home. The salesperson was aware of the mistake as soon as I noticed it, agreed it was a problem, and also heard me say that I'd had enough and would just learn to live with it. One would have thought that an offer to compensate me in some way for yet another problem would have arisen from this, but it didn't. Once more: customer service???Provider name locked. >
    So here's the summary: I am very pleased with the quality of the units. The installers' attention to (most) detail was impeccable and I am so grateful for it, as hopefully the quality of the units will last far longer than my memory of the problems incurred. However, in general the post-sale customer service of CF leaves a lot to be desired. For this reason alone, I don't know if i would use them again. And regardless, I would strongly recommend to anyone planning this type of work that they get designs, estimates, etc. from at least two competing companies. CF won't be my "go-to" for future projects because frankly, they have not shown me that they will take care of me as a customer -- and particularly one who spent over $9,000 with them! However, I will probably still consider them as an option because of the quality of the product.
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Closet Designers And Builders in Denver

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