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Car Dealership reviews in Denver

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  • I bought a new 2012 VW at Provider name locked. .  The salesman was rushed at car delivery but very clearly explained how to use the "auto-hold" button.  He did not demonstrate it, he only described it - repeatedly.  I have had VWs before, so I know how it works.  When I later tried to use the feature it did not work.  I called and asked about it, and was told, again, how to use it.  No avail.  When it was time for the for the 30-day check-up, I called ahead of time and reported that while the car was there I wanted it fixed.  When I dropped it off, the service advisor said they would, "get that fixed for you!".  When I picked the car up, I was told that not were they not able to fix it, but that it was not installed and my car and, indeed, was not available on this model!  Bit of a surprise to me, after interacting with several employees, including two service advisors who both assumed I was at fault for not using the feature properly.   The button in the car is a dummy and is not hooked up to anything.  The advisor said they had ordered a new Provider name locked. button and would contact me for installation when it arrived.It is not 5 months later, and I have not heard from them.  I don't really care about the auto-hold feature.  I love the car, and would enthusiastically buy it again.  My issue is with the lack of knowledge and follow-through of the Provider name locked. employees.  They treated me with condescension and did not follow through on the button replacement.
    - Gary C.
  • They were very honest and professional and willing to work within our budget. The pricing was consistent and there was no high pressure. They were very credible and I will use them again in the future.
    - Columbus B.
  • My (elderly) father went in to buy a car.  He was shuffled around between salesmen, told one thing and another, no one ever matching stories.  He traded in a car for his purchase and as the Powers That Be there, understood that my father was elderly and did not understand everything about the transaction, the price of his new car went up as the price of his trade in went down.  My sister, who is an accountant, tried to talk to someone there, explaining that she was on to them.  They spoke to her in a patronizing manner and told her she didn't understand the tax laws.  I believe they saw someone they could take advantage of and did.  I would not recommend this dealership to anyone, especially women or anyone over the age of 60.  I have recently been online to see what they are selling my father's trade in for and it is outrageously overpriced, and it turns out they lied to my father about how much they were going to get for it. I understand that Salesmen are notoriously dishonest, but these people went above and beyond dishonesty, and I believe took advantage of someone who didn't understand the process. Please do not go to this dealer.  Unless of course you want to get ripped off.
    - A K.
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Car Dealerships in Denver

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