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Plumber reviews in Dallas

Real People ~ Real Reviews ~ Real Results

  • I am a Realtor.  I have used Atlas previously with satisfactory results.  On this occasion their quotes for the work were quite high and the owner who discussed with me was rude or really just a down-right a******.  gain I am a repeat customer as well as a likely source of continued business to them and he acted like I was a nuisance.  There are much better options out there.
    - Lane A.
  • Owner Provider name locked. told me "[I'm] lucky [he] doesn't kick my a**" while standing in my home after I refused to pay $538/hr for his crew's work.  I instead offered a more reasonable amount that would stand up in small claims court ($307/hr for the labor), especially as no estimate was provided and I had agreed to nothing.  I ended up calling the police to get him out of my home after I asked him to leave and he threatened me.
    Earlier that afternoon, two plumbers came to my home to work on a short list of repairs.  They were friendly and capable, but no estimate or rates were discussed.  They completed the requested work within 1 hour 20 minutes of arriving.
    Some of the work was perfect, most was incomplete, some will require hiring a different company to fully finish.  They went back to their vehicle and called the boss to figure out the bill, and wrote up an invoice for $700 for the 1 hour 20 minutes of work!!!
    This is about $269/hr for each of the two plumbers, or $538/hr for the pair.  I refused to pay that full amount, and instead wrote a check $400 total for the 1 hour 20 minutes they spent.  It was pure labor, as I supplied all parts for the work.
    They called the owner Provider name locked. who came to my home to inspect and negotiate, and this ended with the police coming by.  Unbelievably bad situation, owner, pricing, and experience.  Tops very lousy dealing I've had with a vendor in my life.
    On the plus side, they were able to come out the same day and I would have been happy if not for the price gouging and threat from the owner.
    - Michael R.
  • We had a leak in our toilet. We thought it was leaking at the base of the toilet. I asked the tech how it would be to replace the wax ring. He said $320. When he found it was actually leaking from the tank, I asked him how much it would be to replace the bolt. He said it was the same price at $320. To install a whole new toilet he said it would be $320 as well. The deal I purchased gave me a credit of $200, so each of these would have been an additional$120. Not counting the $80 I spent on the deal. For the new commode, he quoted me a price of $600. I can buy the same commode for $450. The prices are outrageous! The guy they sent out was very nice but I've decided to request a refund. My husband is probably going to fix the it himself.
    - Frank C.
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