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Home Remodeling reviews in Dallas

Real People ~ Real Reviews ~ Real Results

  • Worst experience of our lives.

    When the roof was complete we had three issues (this isn't even the bad part).

    1. Tools and detritus were left at our home, on our roof, and our neighbors roof, for months afterwards. We had to open a BBB complaint just to get the stuff removed. Wheelbarrows, doors(?), tools, a ladder etc.

    2. During the work the team severed our air conditioning lines. The team left a huge hole in our roof for weeks and even lied to us to tell us that it had been fixed. Only when we took a photo of the hole ourselves and sent it to them was it fixed. We were without air conditioning for days in the dead of summer.

    3. We knew the roof was not build properly or up to code, as promised. We asked Provider name locked. repeatedly to have someone look at the roof as we were very concerned about deficiencies. He refused. He then lied and said it was inspected (this would be proved later by multiple inspections).

    Heavy rain came last weekend and the roof completely caved into our home causing water damage so severe that it ruined an upstairs bedroom AND the dining room below it. Both rooms had to be gutted to the studs. Additional damage occurred the next day destroying a bathroom and causing damage to our master bedroom. Provider name locked. has refused to answer all calls and texts. Even his foreman said he wouldn't respond to him regarding our home.  Due to all of the damage we have been forced to live in 400 square feet of our 2500 square foot home. We have also had to hire someone to temporarily fix our roof while we Provider name locked. for our money back (plus damages) as we have to now buy an entirely new roof even though ours has a 15 year warranty on parts and labor. We don't trust him to fix it and build it the way it was supposed to be done the first time which would have avoided this entire water damage issue altogether. Both inspectors that have looked at the roof, which even has holes in it, have told us that it is not built to code, their is no pitch as paid for, and that the workmanship is the worst they have ever seen.

    - amber D.
  • Work was excellent. Workers arrived early & worked a full day x 2. It was a lot of work but they were able to complete in 2 days. They also provided details on what they were doing & why including how to protect my balconies from water damage in the future. They cleaned up after both days of work & in fact, left the balconies cleaner than they were when they started ! I definitely got great work for the price I paid.

    Provider name locked. , Provider name locked. & Provider name locked. are the workers that did my jobs. I've been using Provider name locked. since I moved to Provider name locked. in 2012. The workers are great & very professional. Plus, they're really nice folks who take pride in their work.

    - Sherri M.
  • We had discovered water leaking through to our garage one day from our master bathroom above and called Provider name locked. .  We received a recommendation based on a neighbor's great experience.  They came out quickly to assess the problem and work up an estimate responding within a day.  Their pricing was very reasonable and we were glad that this family owned business handled all work themselves versus subcontracting.  We knew the work would be extensive and wanted to work with someone we could trust.  We got that with Provider name locked. .
    Unfortunately, with the leak, we knew that walls would have to come out.  The original scope was originally to about 21/2 weeks to complete but additional complications and other leaks discovered made the work much more extensive.  Provider name locked. kept us informed every step of the way and when the going got tough after discovering the additional problems to be repaired they worked with us every step of the way.  The entire shower, walls, drain Provider name locked. , plumbing, and shower drain had to be entirely replaced.  Many of the problems came from poor work from whoever had renovated the shower prior to our purchase of the house.  Not only did Provider name locked. have to diagnose and fix problems they had to correct the shoddy work from before.  They handled the repairs and renovations with professionalism and top notch service.
    In the end the project ran approximately 4 weeks but we couldn't be happier with the job that they did.  We love the look of our new master bath shower and have peace of mind that we won't have to worry about any more leaks.  We were glad to have done business with Provider name locked. and will call upon them again for future projects.  If you are looking for a reputable and trustworthy company to handle home contracting and/or renovations I would highly recommend them.
    - Shawn C.
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Home Remodeling Contractors in Dallas

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