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Exterior Contractor reviews in Dallas

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  • Provider name locked. quoted a very competitive price and completed the job at the price agreed upon.  The new gate operator was installed professionally, and they took the time to explain to me how the new operator works, what kind of maintenance it may need in the future (very little it turns out), and how to adjust the stop limits if needed.  They included 3 remotes that were coded to the new operator, and made sure I was comfortable with the operation of the gate before they left.  I was very happy with the work, professionalism, and the price.  I would definitely use them again for other gate or fence work.

    I gave them a B for punctuality since they were a few hours late, couldn't finish it on the first day, and had to come back the next day to complete it (since welding in the dark wasn't a good thing).  However, I had told them that it wasn't a time-sensitive installation, and so it wasn't a big issue at all (hence the 'B' rating).

    - Patrick T.
  • His estimate for the work was $400.00 a day at 7 days of work totaling $2800.00.  This did not include materials.  When he wanted to start two weeks earlier than the agreed upon date, I told him I would be out of town for an entire week.  He said he was ok with it if I was.  I felt like I could trust him since he worked on the house across the street.
    I kept in contact with him periodically by phone to check on his progress while I was away.  After a week and a half he told me he was almost done and had only two days of work remaining.
    I returned home to find an absolute mess.  He did not scrape the old, peeling paint from the windows.  Just painted over it.  His new coats of paint were already bubbling and separating from the wood.  He also used a thick brush with no taping on the window panes which left all of the panes covered in paint.  He painted the windows shut and when he later tried to pry them open, he peeled his own paint off and on some windows he cut the wood.  
    He charged me for 12 Provider name locked. paint brushes, all the same size.  I figured out later that he just uses one a day and then tosses it.  He never finished the shed, only put one coat on the front and sides without priming first and left the back unpainted.
    He dripped paint everywhere, spread paint so thin you could see through to the primer, and balled paint up.  It was just awful.
    When I confronted him about his work, his reply was if I wanted a restoration job that would be a whole different estimate.  We eventually agreed that I would pay him a portion of his estimate to just go away.  
    I hired an A rated team to repair the damage and restore the windows.
    - Patricia H.
  • Overall this was a great, quality project. We are very happy with the final product, and everyone we worked with was courteous and focused on the task. With so much rain in May/June, getting us scheduled was tough. It took about 8 weeks to start our project; his crews were delayed a month from weather. Once the project began, the crews worked tirelessly and finished in the time promised. We opted to stain at a later date. The stain crew was very fast and very careful to protect our home, plants and pool. As previous reviews have mentioned, the only difficulty we faced was regarding communication and admin duties: scheduling, timeliness of phone call returns, a few fixes/concerns. Provider name locked. and I discussed the issues when we completed the project, and he is dedicated to remedy the hiccups. I know the delays in communication were/are a result of his growing business, learning to scale and accommodate his customers with the same care he has always exhibited. We have recommended Provider name locked. 's several times and will continue to do so.
    - taylor J.
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Home Exterior Specialists in Dallas

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