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In Home Elder Care reviews in Dallas

Real People ~ Real Reviews ~ Real Results

  • First Class Caregivers is providing ongoing in-home care for our elderly parents. The experience has been extremely positive and Judy, in particular, is always available and willing to help.
    I would highly recommend them!!
    - Caroline H.
  • It went as well or better than one would hope for.  I arranged for care with the owner of Angel Care.  She always arrived promptly. If she could not be there for a particular shift, she sent someone from her staff to replace her and the replacement was vetted and also excellent. She kept copious notes of what had occurred during the shift, and, as I noted above, was alert, kind, knowledgeable, and professional. My husband loved her, as did I.
    - Hanne K.
  • We met with Home Instead personal and discussed all their possible options for care. We decided that they would pick my wife up from dialysis each of the three days I would be gone and stay with her for three hours to make sure she was doing well before leaving. My wife is able to take care of herself, but sometimes after dialysis she has low blood pressure issues. The helpers would pick her up, take her to get something to eat, and then stay with her until the 3 hours were up. While waiting at home with her, they also cleaned the kitchen and did other small chores. I will use them again. They also have other options (a 10 hour stay and a over night stay).
    - Jim P.
  • A home care manager came out and visited with myself and my father and assessed his needs. She matched him with a caregiver who has worked out very well. When the regular caregiver had to be gone for a few days to take care of some family matters, the service provided us with substitutes. We had to try a couple of people to get the right match, but it all worked out very well. All the people we've encountered have been very professional.
    - Myra M.
  • I had good experience with them. They were very helpful. I got people when I needed them. They were friendly and accommodating. We had one caregiver in particular, who was really really excellent. I have recommended her specifically, I do not know if she is still with ResCare, but she was really great. She was patient. My mother liked her. My mother was not easy, but she stayed with her.
    - Fran H.
  • We just moved here from California and our landlord
    graciously agreed to have the vents/ducts cleaned after we had seen some
    mold and smelled some strong oder from previous pets. This was my
    second time having my vent/ducts clean. Once in our home in California
    so I knew what I was looking for, and we knew if they were trying to
    scam or overcharge. THEY WERE NOT! They did a FABULOUS job, and were
    upfront about the cost and exactly what was covered! They were very
    considerate of our home and put plastic over the area they were working
    on, and left the house clean! They even vacuumed our stairs! As they
    worked they explained the procedure and showed me the awful mold, dust,
    hair, etc that we were breathing in. They also offered a sanitizer,
    which is a little extra, but definitely worth it! In addition we had a
    hidden return vent that they cleaned at no additional charge! WOW! Most
    companies try to nickel and dime you! They did not; they went the extra
    mile to make sure we were satisfied. Their customer service is
    wonderful! Truly a lost art in this day!
    - frank o.
  • They have been absolutely wonderful. I thought that I was finished using them but had a trip to the emergency room, and I needed someone to run to the pharmacy for me and pick up a perscription after I returned home. They were able to get someone to help me on the same day. I loved the fact that they took note of who I used before and tried her first, she was able to come out within two hours and it was marvelous. I was really impressed. When I first called them, they arranged for someone to come out prior to make sure that the right person would be coming and that I fully understood the contract. They move very fast.
    - Jan H.
  • Recently, the father of a friend of ours, fell, in his home, and wasn't found by a neighbor until over 24 hours later. This prompted us to be proactive in looking for care for mom before something tragic happened. We looked around at some very nice independent living facilities, but she simply wasn't having any part of it. After a lot of discussion, mom finally agreed to having someone come 'check on her' once a day. We began searching for home health care agencies by calling mom's Physician, Pastoral Care at her church and looking around for other reviews on the internet. September Services came up several times, so we set up a time for them to come out to the house, so we could interview them. We felt very at ease with how they seemed to operate, how long they've been in business and their employee stability. We're very relieved that September Services is able to be there to help take care of mom when our schedules don't allow and feel like we have a true partner caring for her.
    - BRIAN S.
  • We were trying to get information about using Brightstar for Home Healthcare for my wife that has ALS.  First call they said there did not use any insurance. Second call, they did.  Services they offered seemed okay.  Made appointment for owner to come over and discuss services.  He or she never showed up or called. Since then we have not received any follow up or any contact whatsoever.  When a business does this, it makes you wonder how they run their business.
    - Andrew C.
  • They were recommended to me by my doctor. I had surgery and so they come in to clean up my knee. The particular girl that I am using is very professional and very knowledgeable. I don’t have any complaints about them. I will be using them again tomorrow and I will continue to use them in the future if needed.
    - Leslie S.
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In Home Help Services in Dallas

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