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Real People ~ Real Reviews ~ Real Results
A few weeks after moving into our house, the garage door stopped working one day. The light on the wall button was out, so we were not sure if it was electrical or some other issue. We called Provider name locked. and the person on the phone was friendly and responsive. He was going to send someone over immediately! I was at work and couldn't quite leave yet, so he set a time for later in the afternoon between 3:30 and 4. Provider name locked. showed up promptly and was very respectful and professional. He drive around the back and got to work.
I honestly am not sure what he did, but he had the door working again in about 10 minutes!
While he was there, he mentioned to me that the spring in the door was the wrong kind and it made the door very hard to open. I had already noticed this, so after asking about the price, I told him to go ahead and change it. He had said that if it wasn't changed, it might cause problems later, but he also did not pressure me on the decision. Once he got started, the spring was quickly changed, and he had me come out to show the difference in the ease of the door opening. He could do it with one finger!
Payment was made. He didn't even charge me for the issue I had called about! He only charged for the new spring.
If I have garage door needs again, I would definitely call them again!- Ricki D.
This is in addition to my main report submitted on Allied Waste DFW, since evidently the companies are inter-changeable. I was referred to this company by Town of Highland Park for bulk pickup/dumpster for my father-in-law's house. Took several calls back and forth over several days and supposedly a visit by a supervisor, but upshot was that they could not figure out a way to deliver even a small dumpster in the front or the back of the house. Did not make sense to me given that there was a large concrete apron between the garage and the Provider name locked. . Eventually a contractor friend called Provider name locked. Waste Services, who delivered a 20-cu-yard dumpster the next day, for at least 20% less than the price that Allied/Republic was talking about -- before they decided they couldn't even do it. don't know if their equipment is less flexible, their drivers are less-skilled or they're just not as service-oriented, but I got extremely frustrated with them at a time that frustration level was already high. (Had to get a house cleaned out quickly because of an impending sale.)- Markeeta B.
Site crew was unprofessional and rude, complained about the amount of junk (aren't they called Provider name locked. ?), didn't clean up as indicated. Will never use them again!
- Donald C.