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I honestly am not sure what he did, but he had the door working again in about 10 minutes!
While he was there, he mentioned to me that the spring in the door was the wrong kind and it made the door very hard to open. I had already noticed this, so after asking about the price, I told him to go ahead and change it. He had said that if it wasn't changed, it might cause problems later, but he also did not pressure me on the decision. Once he got started, the spring was quickly changed, and he had me come out to show the difference in the ease of the door opening. He could do it with one finger!
Payment was made. He didn't even charge me for the issue I had called about! He only charged for the new spring.
If I have garage door needs again, I would definitely call them again!"
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