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Furniture Store reviews in Dallas

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  • They delivered it on March 23. I found out a couple of days later that the leaves, that come out and extend, on the table were defective. I called them and they sent over technician to look over the table. He agreed that the table was defective. They called and said they would exchange it when it comes in, in June, or I could come in and replace it with a different table and chairs. They would not offer me a refund but said those were my only two options. This service is terrible and their policies are flawed. Buyer beware.
    - STANLEY M.
  • I had assumed that this was going to be used furniture, but they also had new furniture and that caught me off guard. We also bought a library bookcase from there on another visit and we are happy with the quality. The staff wasn't pushy at all and they let us look around. They were good about answering questions, too. The delivery people were great about unwrapping it and setting it up for us and we appreciated it.
    - Jonathan K.
  • In one order, I ordered the 3 pieces of furniture above (Order placed 7/3/2008). This is a case of you get what you pay for. The website has good photos, and a lot of information about each of the pieces. It is easy to maneuver, and if you find a piece you like, there is likely more that are similar and, there is usually a link that will show you all similar items. Shopping was easy, and the customer service is responsive and friendly. The overall quality of the pieces are average. This is not investment furniture. This is "sell it at a yard sale in 5 years" furniture. The components are made from press board or wood and, require complete assembly. The assembly process is tedious, and the instructions are sometimes confusing. The parts are labeled with a sticker, which I have had no luck removing, so on the inside of all my cabinets are the label stickers. Some of the assembly hardware are hard to use and not effective at making the unit secure. File units are supposed to attach to a wall (good luck, unless you have baseboards). I ordered on Provider name locked. 3, and today on Oct 20 received my final piece after a 14 week backorder. It arrived with a broken part. Since I should be able to glue it, they gave me $21 off my order. I may use them again but, not when I need something in any hurry, and will certainly think twice about it if I can save a little longer and buy a truly quality piece of furniture.
    - Jennifer C.
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Furniture Stores in Dallas

Companies below are listed in alphabetical order.
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