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Cleaning reviews in Dallas

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  • Have used Provider name locked. before, and was relieved to finally track him down since for some reason Angies List (at least at the time) listed his old company name "Berguss" as MIA.     He did the work himself, along with an assistant.   Very professional and thorough.    Wish one high-traffic area turned out brighter, but I can't expect him to work miracles.   It's the most walked-on place in the carpet, and I have 2 dogs that go in and out of a doggie door in all kinds of weather -- enough said. 
    - Markeeta B.
  • I had no problems scheduling the appointment and two very nice ladies showed up on time. I would characterize the cleaning job that they did as adequate - certainly wasn't stellar. One of my major complaints was that in the kitchen, very few things were put back the way they were found. While I appreciate that they took the time to move appliances on the counter and actually clean the counter and the appliances, it was frustrating that most of the items were not put back the way they were found. I was able to tell them while they were at my house that some of the items were not put back properly - e.g.- my dish rack was placed around the other way with the utensils at the back-, but there were other items that I did not notice until after they left - e.g. - three canisters on the counter of varying heights  - the largest one had sweetener in it for my coffee and when I went to get the sweetener out, I noticed that the canister was empty, not realizing that the canisters had been moved around.

    Also, they cleaned out the refrigerator and did not put some of the items back as they were. For example, on my top shelf, I had a large container of iced tea and a large container of green smoothie. These items were originally near the front. However, the items were placed at the back when the refrigerator was cleaned out and as a consequence, my beverages froze.

    I also had a conversation with the ladies about some of my bad experiences with other cleaning companies such as not getting cobwebs. I had a cleaning person clean my house about 2 weeks prior and she did not get some rather visible cobwebs in a corner. I purposely left the cobwebs. This cleaning service did not clean the cobwebs either and I paid for a "deep" cleaning.

    Also, while the bathrooms were thoroughly cleaned, they could have been more detail oriented. For example, I noticed Ajax residue left in the soap dish and on the tile wall. Also, the underside of the soap dish, which was visibly dirty, was not cleaned.

    There were also some items in the bedroom that were not dusted. However, they did a good job of changing my sheets and making up the bed.

    One thing that I found very odd is that one of the ladies took one of my good facial washcloths and used Windex on it to clean some of my mirrors. She did not advise me until AFTER the fact that she had done this. When I asked her why she did not ask me for a paper towel, she responded that they normally use towels to clean mirrors, but that they had run of towels because they had cleaned two houses prior to mine. I found this to be very odd. And she should've asked my beforehand if she could use one of my good facial washcloths to clean with because I would've told her no and that I had some old towels she could use.


    - EARNIE J.
  • Purchased deal with Angie's List to clean my condo windows. Service Provider rescheduled several times then hired a sub to do the work and wanted to charge a lot more because he could not do the work. Requested Refund from Angie's List and Purchased another Big Deal through Angie's List with another Service Provider that said he would come and give me an est and if he could to the work or not. I do not recommend Provider name locked. to anyone.
    - Rosina V.
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Cleaners in Dallas

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