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Roofing reviews in Columbus

Real People ~ Real Reviews ~ Real Results

  • They came and did the gutter and downspout cleaning out while we were at work, so I didn't see them. This was mid-March 2018. Fast forward to now mid-June and a heavy rainstorm where our gutters backed up and overflowed badly. We have 6" gutters that should accommodate any heavy rainstorm. So my husband went out on a ladder and checked and saw that the downspout was the thing causing the problem and backing up into the gutters. I figured since we just had the downspouts and gutters cleaned out in March, that maybe they weren't really done, but Mike was super responsive when I called on a SUNDAY no less. Got right back to me, and came out the next day himself to inspect. He found that it was actually the underground drain that had backed up into the downspout and we needed a plumber to clear it. He was helpful in diagnosing what caused the problem and how to remedy it going forward. Turns out, it wasn't GutterCo's fault at all and my neighbor's tree just dropped a bunch of debris and seeds in May, which clogged the drain, along with some roots from another nearby tree. I was happy with the level of professionalism and response especially when I thought it was actually something they did wrong. They handled it well and earned my trust and repeat business. I like a company that stands behind their work like that. So rare these days.
    - Rebekah A.
  • Integrity Roofing lived up to it's name. Steve, the president of the company, visited our job site several times to talk to us and inspect the work being done. His crew showed up on time and worked very hard to complete the job in one day before it rained. They also cleaned up very well after the work was done.
    - JOYCE C.
  • I have used Duncan many times. I contacted him, he came and cleaned the gutters and left the invoice. I love it that i don't have to be at home. The next day it rained and I noted one area that still was leaking. Duncan came back and took care of that -- no charge :):)
    - PAT M.
  • Amazing. I'm particular and was leery of having anyone do the job - our house is on a small lot, landscaped, and I was worried that things would be disturbed from the construction (hauling away of old, heavy roof, debris, etc.). Trust me, we totally challenged Brad - this man is conscientious, could see our hesitation, but he was creative, self assured, and came up with a solution that left our yard in tact! Of course, the roof is beautiful, the work AMAZING, but the care and attention given, the pride in the work performed sets the bar for all contractors. Love Brad, wish he could take care of all our house needs. He also did some amazing work around the chimney flashing.
    - DAN C.
  • I was greatly impressed with the quality of work as well as the kindness and professionalism of all the gentlemen who came to work on my home. 3 different groups for 3 different jobs all were fantastic! Thank you so much for a stress free, and positive experience!
    - Nancy L.
  • His price was too high and i wouldn't use him again; we had some trouble in understanding each other; i asked him about the gutters and downspout, he said that he already did the gutters, what he could do; but we had some doubts on his work. We just didn't work together well.
    - IMOGENE D.
  • I have been dealing with this leak problem since a new roof and gutters were installed on our home 7 or 8 years ago. Have had the installing company out many times to fix this leak problem. No matter what they did, the leak persisted. I finally gave up with them and out of desperation called Newman Roofing. I was not sure if Newman would respond because this was more a gutter problem than a roof problem, and a small job at that. Called Newman and they promptly sent someone to look at our problem. When their representative arrived he stated he could see the cause of our problem before he got out of his truck. That impressed me from the start, the man new his stuff. He gave me a quote, which I approved, they did the work at a later date, problem solved. A leak I had been dealing with for 8 years, fixed in a couple of hours, by a company that cares. Great people to work with. And yes I would hire them again.
    - PHILIP & NORA E.
  • Our new roof was done in 2 days when we were out of town. We came back and roof looked great, and cleanup was excellent--only found 2 nails and a very small amount of roofing debris. I think their price is a little high but hopefully that is offset with good customer service.
    - BECKY G.
  • It went very well. Brad replaced the ridgecaps and repaired several other ridge caps that were loose. He also recaulked and painted the furnace vent on the roof. He arrived on time and was very professional. I would definitly hire Brad again.
    - SAMUEL T.
  • I purchased a Groupon for gutter cleaning services with Sure Shine in December, 2017 I tried to schedule that month, but they said they would not be able to come until March, 2018 due to weather. Conveniently, that was also after the Groupon was going to expire. I reviewed my Groupon in February, and discovered it had been redeemed without my authorization. I complained to Groupon, who gave me credit towards another Groupon. I assumed the redemption was simply a clerical error, so I purchased the same Groupon for gutter cleaning services. I contacted Sure Shine in February, to schedule in March as they had said. No response. I contacted them repeatedly after that. In March, the second Groupon was redeemed without my authorization. I contacted Sure Shine, who told me not to worry about the Groupon, and promised to come in April. They never showed up as promised. I finally gave up on them, opened a PayPal dispute with Groupon, and got my money back.
    - BRENT & BETH T.
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Roofing Contractors in Columbus

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