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Pool And Spa Cleaning reviews in Columbus

Real People ~ Real Reviews ~ Real Results

  • They are pleasant, efficient, and helpful.  They are always willing to assist in any way that they can.  we've used them for over 20 years.  I can't say enough good things about them.  They are very responsive and always willing to answer questions.  They make us feel important!
    - SUSAN & DEAN G.
  • They sent some techs that did not know what they were doing. Started our pool with no filters in the system. Then only after multiple calls did they come out and put some really old filters in the system. Pool is a mess - they have not been responsive in fixing the situation. Pool water is now green.  I will have to by new filters that the stole from us last fall.

    They do not return calls. They are not responsive. They just make up stories - I have caught them multiple times in Provider name locked. that someone at the store or in service just made up.

    - Steve P.
  • They closed down my pool the previous season, fall 2013, and then I used them to open my pool in spring of 2014. When they opened the pool, they realized there was something wrong with some of the equipment, but the issue was created by them when they closed the pool. When they went to turn the pool on, there was water leaking out of a pipe as a result of their previous visit. He said he would need to come back another day to fix the issue, and that there was going to be an $85 trip charge to come back out even though they created the problem to begin with. Before they came back out, they called me to update my credit card information, which I went ahead and updated with them thinking they would take care of the fee. They hadn't come back out to do the additional service yet, and I indicated to her when I was updating my card that I was not okay with the fee being charged. He came back out to fix the problem, but I noticed they charged me the $85 fee. I contested the fee with them, and I did not get a refund. Therefore, I quit using them. I tried reaching out to them again at least three times via phone and email, and all three times I got the run around.
    - Douglas L.
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Pool And Spa Cleaners in Columbus

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