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Insurance Agent reviews in Columbus

Real People ~ Real Reviews ~ Real Results

  • I have been with them for years.  I called and asked them to review the policy for the appropriate coverages/riders/costs.  They did and I was in the best policy.
    - Jeff J.
  • The lack of organization is awful and I blame myself for staying too long with this agency.  I rarely get an answer when I call and I seem to get into phone chases trying to get some resolution to my questions or problems.
    - NANCY S K.
  • We contracted with this company to change our Home, Auto and Motorcycle Insurance over to Nationwide Insurance because we were looking for better service and  better overall prices. There were so many errors and omissions on the declaration pages on each of the 3 policies over several weeks that we couldn't count. Finally after at least a phone call a day for at least 2 weeks or more for correction on a variety of errors in our policies, we were able to get everything corrected. Because of those errors and corrections we received mailing after mailing after mailing of the "corrected" declaration pages. Then, to top it off, while this company assured me (twice) that they would totally handle the cancellation of all 3 policies (with our previous company) effective when the new policies took effect,  we found out instead (9 days after the effective date)  that the policies were never cancelled. We knew this not only when we received a cancellation for NON PAYMENT of premium with the former insurance company, but after phoning the former company's customer service line to confirm that the cancellation had not "crossed in the mail". They advised me that no cancellation attempts had been received at all, but that I could be this myself, and they gave me instructions on how to do this. Because the motorcycle policy was for a year, it was still in force with the former company for several more months, so I had overlapping coverage and was not set up for my refund from the former policy at all!  After trying  unsuccessfully to contact Provider name locked. and Associates a couple of times by phone, once after hours and one during hours, I  ended up contacting the former insurance company myself in order to try to get all of the 3 previous policies canceled (backdated) as time was sensitive in this matter. They advised me what to send to them in order to generate these cancellations. I prepared a letter and faxed all the documents needed to them myself, because of my new agent's failure to do this. I spent about 30 hours of my own time over several weeks between shopping for coverage with them, calling to report the errors numerous times, calling our former company to obtain instructions on how to cancel, and then preparing documents to fax, and handling the cancellation myself. I am not sure what the agents actually do in this office.
    - Linda B.
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Insurance Companies in Columbus

Companies below are listed in alphabetical order.
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