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Home Health Care reviews in Columbus

  • A
    HomeWell Care Services
    Their service has been excellent, I have been very happy with the caregivers that they've sent and we have been with them for years, and they send one caregiver at a time. And one of the caregiver they've sent, Betsy even took the initiative to complete task that is needed to be done without being directed. Their office staffs are very proactive and responsive.
    - Kate E.
  • A
    While at first I found the 8 hour/weekly minimum a bit off-putting, but as the only caregiver of my 90+ y/o mother I was glad to have the time off. The only downside was that the cost of Home Instead was not reimbursable (at all) under Medicare or my mother's long-term health care insurance. Both caregivers we were assigned during the month and a half we used Home Instead were extremely nice, professional, and trustworthy. We especially liked one, who I hope would be available to assist my mother any time in the future when the need arises. I am very glad we used Home Instead and would not hesitate to use them again or to recommend them to my friends and neighbors.
    - Dominique V.
  • D
    Home Care Assistance Columbus
    We contracted with Home Care Assistance for two older relatives (married couple). In the beginning, the care was very good. Their manager, Kat, was responsive and plugged in a good aid. The honeymoon ended a few months in. The quality of care dropped significantly. Home Care prides itself on matching aids with clients based on needs. That simply was not true in our case. We received aids that were new to the position and did not have proper training. As an example, when my relative said she was not hungry, the aid left her with a cookie and Ensure for dinner. We would expect the aid to be more assertive to ensure she received the nutrition she needed, or at least communicate back to the office so I could step in. As another example, the aids were not too attentive. One aid took my relative to a doctor's appointment and didn't go the extra step of finding a place for him to sit while she parked the car. They were constantly on their phones rather than engaged in service. In addition, we came to distrust the aids. One aid left and went home during her shift without notifying anyone. My relative called me to say she was alone for an extended period of time. When I spoke to the agency, they got in touch with the aid and she notified them that she was at Chipotle getting lunch for my relatives. This is a 90+yr old couple. They don't eat Chipotle and the agency didn't think twice about that response?! The final story was that this aid went home during her shift while clocked in. To be clear, this aid was charging us for services while not providing service -- essentially stealing from us. Home Care did refund those hours but these problems persisted. The most difficult aspect of this whole ordeal is that I didn't feel that I had an ally at Home Care to help me navigate my relative's care. When I called with questions or predicaments, the manager's response was always to blame my relative's mental state and then state that this is the level of care across the industry. We have transitioned to another agency that came highly recommended and the comparison in service is night and day. If you need services for basic tasks or a highly functioning senior, I imagine Home Care might do the job --- but, for what it's worth, we would not recommend their services to anyone.
    - Matthew G.
  • A
    Compassionate In-Home Care Inc.
    Excellent. My wife really liked the workers. They were very pleasant and helped with cleaning, cooking, laundry, bathing, exercises my wife was supposed to do, and just helping entertain my wife. I liked the fact that they suggested things that they would be willing to help with.
    - William N.
  • A
    R&J Medical Services
    R and J Medical personnel are extremely professional and caring. They answered all my questions and provided delivery of equipment needed in a timely manner. The bed was high quality and offered everything I desired for my recovery after surgery. I recommend this family-owned company for high quality service.
    - Joyce K.
  • A
    R&J Medical Services
    This family-owned business is fabulous. They were knowledgeable and attentive, explaining the product and listening to how it could best fit our needs. They also helped us manage how it best fit our house! Delivery was free, and the price was at or below that charged by similar companies we researched. A terrific place, highly recommended.
    - Tamsen D.
  • D
    I asked the clerk whether the stockings would be covered by my insurance. She said she would call them to find out. I waited almost half an hour, and she had not returned, so I told another clerk that I would just pay for them myself. She measured me, I paid $110 for the stockings and left. When I tried them on at home, I realized they were the wrong size, but since I had actually put them on they weren't returnable. I measured myself accurately and bought the stockings online at a discount price.
    - CONNIE W.
  • A
    R&J Medical Services
    Our first visit and secured name from Angie's list.  Very accommodating and helpful with our questions and providers knowledge of the product.

     A return visit with the with wife and resulted in the purchase. Price a little higher than on the Internet (not unusual) but their service ability and location near us closed the deal. A family owned business, location and helpfulness made this a very enjoyable purchase.

    I would highly recommend this business for all of your  home health care needs.

    - Donald W B.
  • A
    Compassionate In-Home Care Inc.
    Joe provided excellent caregivers while my mom was still in her home, and then they were able to help her transition to Permancy in the health care over center, my mom considers her companion her friend. Which says a lot, her companion is kind, compassionate at meets my mom wherever her mental state is for the day. It gives me peace of mind that she has someone with her that can focus on her needs even though she is in a 24 hour facility. We work as a team for my mom’s well being. It has helped me exhale during what has been 1 difficult process.
    - Anne C.
  • F
    Visiting Angels
    It did NOT go well. The biggest issue was that my husband had a SERIOUS fall while being cared for by a Visiting Angel. Although we as a family understood that a fall could happen, we are APPALLED that when I entered the room, the Visiting Angel CARETAKER WAS ASLEEP with my awake husband across the room sitting in a chair. He fell onto to his fractured hip which was the reason he was needing a caretaker. He was badly bruised on this hip with abrasions on his lower back. He required x-rays to see if there were any fractures of the ribs and if the hip was further injured. There were times when the caretakers left at the time of their shift ended, but before the replacing caretaker arrived. These were not just short 15 minute intervals, but could be as long as 2 hours. One night a voicemail was left stating that there was no overnight caretaker scheduled. "Call if you have any questions"!!!! I called only to have no one answer. I kept calling numbers until I reached a person who had no idea about the problem. Someone did show up, but this added stress shows poor office management. One caregiver had the excuse for being 45 minutes late that his GPS gave him the wrong turn. The excuse didn't make sense because he'd been with my husband the day before. The Visiting Angels are given no training according to those I asked about training. All they had to do was say that they had experience. The lack of training showed. Needless to say we now have another agency in place.
    - LINDA V.
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Home Health Care Providers in Columbus

Companies below are listed in alphabetical order.

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