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Glass Block Installation reviews in Columbus

Real People ~ Real Reviews ~ Real Results

  • I called to get one small glass block window installed.  On the first day, I left a message since it was after hours and I didn't receive a call back.  I called and the telephone representative was more than apologetic and assisted me immediately for an initial consultation.  The first rep that came was extremely helpful.  He had a wealth of knowledge on basements, and was kind enough to answer questions I had regarding a recent flood in my basement.  Albeit his function was for glass block installation, he was more than happy to take time to answer my questions since he had over a decade's worth of experience prior to his employment with Provider name locked. .  This made me feel like a client, rather than a number.  The appointment wasn't rushed, and there were no used car salesman techniques.  I was so impressed that I called the company to give positive feedback.  To my surprise, the owner of the company phoned me later in the evening to show his appreciation--that's customer service!
    There was a young technician who came to do the installation a few days later.  There was a small issue that arose after the installation, however, the tech immediately corrected the issue with a little coaching from myself.  Because of my overall satisfaction, I won't mention the issue, but I would highly recommend this company to anyone seeking glass block installation.  The window looks beautiful and there was no cleanup on either side of the window for me to do.  Thank you Provider name locked. !
    - Elegra D.
  • Installer arrived on time and performed job to specifications.  Was friendly, detailed and cleaned up very well.  Would hire again to complete several other windows that I decided not to do because of cost.  Only negative was cost.  They seem pretty expensive for the small basement windows.
    - Terri E.
  • I called on Tuesday and they came out on Wednesday with a quote.  They installed on Thursday afternoon.  Brought in 6 basement windows and a nice size window for my kitchenette.  They were friendly, worked quickly, and treated me with respect.  I was appreciative of all the guys who worked hard, cleaned up and let me razz them.  It was a long afternoon with the kitchenette window as it was up high and very heavy.  Basement windows were done so quickly that I couldn't even tell you how long it took.
    - Denise S.
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Glass Block Installers in Columbus

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