Find Top-Rated Columbus Generator Services
There are 13 top-rated generator services in your area and 49 to avoid.
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Shop Offers from Local Generator Services
$1,620 Electrical Panel Swap-Out and Home Surge Protector InstallationMember price $1,620.00 Original price: $1,800.00.
$199 for 2 Hours of Electrical LaborMember price $199.00 Original price: $289.00.
$99 Ceiling Fan InstallationMember price $99.00 Original price: $99.00.
$70 for an Electrical Service CallMember price $70.00 Original price: $75.00.
AReviews1535 years on Angie's List
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AReviews386 years on Angie's List
Explore Our Solution Center for Helpful Generator Repair Articles
AReviews112 years on Angie's List
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AReviews3217 years on Angie's List
Generator Repair reviews in Columbus
Real People ~ Real Reviews ~ Real Results
As stated above, the technician did NOT install the new Mobil Link but instead declared that the current device was good. The result was that he returned to his office and sent me a bill for doing absolutely nothing. Thus the $241 charge for a "service" call that was supposed to be a warranty replacement at no charge to me.
But the rest of the story is even worse. When I asked the technician if Provider name locked. would be interested in providing ongoing service for the generator itself (not the Mobil Link), the tech proceeded to inform me that the generator was not installed correctly, has missed a recall and therefore was no longer under warranty and would need significant work to make my generator "eligible" for their support agreement. I asked him to put that in writing. Later that day, I received a quote for $1,526.11 to "fix" my generator and to put it under their support agreement.
The generator was fine, there was no missed recall and the generator has worked fine ever since. I did have another reputable contractor check things out and that work was done at no charge.
So in summary, this provider not only did not provide the very specific warranty (free to me) service as requested, but charged me $241 for doing nothing. Adding insult to injury, they tried to get me purchase a bogus set of work that was not needed.
To finish this off, when I discussed this with the service manager, he said essentially - tough beans!
My strong recommendation is to NEVER use this provider and if you must, make sure you understand explicitly what the service and charges will be. This company is not to be trusted. You are better off dealing with a more honest provider. I have owned a home for over 40 years and I have never experienced a situation like this one.
Thank you to Angie's list for giving me the opportunity to protect others from this provider.
- Stephen W.
They worked with me during the bid process helping me with picking out the right whole house generator as well as the right new power panel. They also communicated promptly during all aspects of the installation. Their crew was professional and did a good job.- Soren P.
My husband was impressed by their expertise. (The two men who came mentioned they install at least one transmitter switch daily). They arrived during the appointment window. Their price is also very competitive.
- MARGIE T.