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Auto Repair reviews in Columbus

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  • We were referred to Provider name locked. by the party responsible for the damage to our car. Their estimate was the most reasonable. The timeline for repair was four days and it went over by only one day. When the car was finished, we were concerned about two minor flaws in the paint on the fender, and Provider name locked. repainted it in one day and was willing to coordinate with our availability. The repainted fender looks wonderful and we can forget that the damage ever occurred. They were a pleasure to do business with.
    - Kavia K.
  • Collision 1 was one of the suggested auto body shops listed referrals from the other persons insurance I checked them out on Angie's list. They had some excellent reviews so I went there. They called me with an estimate in the time they said, and gave info about completion and how they would keep me posted. On Wed each week I received a call with an update. they found a bit more damage after taking apart damaged area so the first call included that info but that should never be unexpected. The finish date never changed and I even had to leave it an additional weekend since I was on vacation. They were super nice and very helpful. I would recommend them and actually already have to a friend for a minor repair. They have not gone in yet since it is aminor fender bender.
    - Shari H.
  • Provider name locked. rebuilt my automatic transmission on my 2002 Subaru Provider name locked. in late March 2015. The transmission was significantly slipping intermittently and needed to be rebuilt. The vehicle did need to stay in shop longer than estimated.  Only major issue with that was I was counting on car to drive over Easter weekend and was told late Friday afternoon that car did not pass final inspection and I would get car the following Monday or Tuesday latest. Car was ready early next week as promised. The car drove and shifted like a new car.
    Within a day or two the car threw a check engine light and it was a sensor that had likely been damaged while working on car. I took car back to Provider name locked. and they confirmed problem and replaced damaged sensor free of charge.  About a month later I was
    driving my vehicle and smoke started pouring out from under the hood and the transmission went out completely.  A transmission pressure line let go and sprayed transmission fluid everywhere in the engine compartment and under carriage. The car was a total mess inside engine compartment, under and outside the car.  I contacted Provider name locked.  and they promptly sent a truck out to pick up vehicle. I was called by end of day to let me know the hose was replaced and the car engine compartment was cleaned and ready to go.
    When I brought the car home it ran fine, but smelled terrible in vehicle cabin due to excessive transmission fluid burning off.  I thoroughly washed my car exterior, and power washed and de-greased wheel wells, wheels, brakes, and under carriage the best I could.  Even then the car still smelled terrible every time it was run due to residual transmission fluid burning off.  Plus transmission fluid continued dripping onto my driveway from various areas on the under carriage of car.  Provider name locked. did power wash the engine compartment a second time. I wish they could have sent me to someone that could have done a much more thorough cleaning of the engine compartment and undercarriage.  The burn off smell continued for well over a month afterward. I either started getting used to it, or it finally ran its course or a combination of the two.  However, each time I had to come in, the front desk people and service people I talked to were friendly, helpful and polite.  They always tried to resolve the issues.
    While my own personal experience was not the best it could have been, I feel Provider name locked. did their best to fix my transmission and address related issues as they came up.  I am going to take the car in for a follow up this month to make sure everything is still OK.  I will definitely update this review, if any other issues come up.  Overall I liked the people I dealt with at Provider name locked. . While my experience was not the best it could have been, Provider name locked. did a good job to make it right with me. It is for
    that reason; I would recommend them to anyone looking at having a transmission rebuilt.
    - James G.
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Auto Repair Shops in Columbus

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